Extended Stay America - Phoenix - Scottsdale

Business response:

Dear Thomas, We're delighted you found the staff at Extended Stay America to be great! We aim to provide excellent service, and we're thrilled that our team made your stay enjoyable. Thank you for sharing your positive experience, and we hope to welcome you back soon for another pleasant stay.Sincerely,Hotel Management 

Business response:

Dear Jonathan, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced with our housekeeping service. Please know that our housekeeping is done for guests staying more than eight nights to respect our guests' privacy and offer minimal intrusion; however, we are always happy to provide fresh linens and whatever we can to make the most of your stay. Your feedback has been shared with our front desk staff to ensure we communicate our services to every ... read more

Business response:

Dear Rob, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management