Extended Stay America - Phoenix - Scottsdale

super Mary 

on Expedia

12 years ago

Great price, older but you get what you pay for. I expected a little big nicer of a place for the company name. HOWEVER it was affordable you get what you pay for. 

Anonymous 

on Expedia

12 years ago

Very disappointing The hotel smelled of smoke, my towels smelled of smoke, my room was never made up. Each time I stopped at the desk for assistance, there was a sign on the desk that they stepped away and would return shortly. I would never return. 

Ross 

on Expedia

12 years ago

great location- dive hotel It would explain a lot if they get their furnishings and mattresses from a charity thrift shop. If you are planning to stay here, save some money , bring your tent and sleeping bag as you will be more comfortable in the yard than in the hotel. I'm now placing this hotel on the top of my DIVE hotels list. 

yousontneedmynamegooglebo 

on Expedia

12 years ago

It's all about the bed The hotel was as expected. The location and price was right, but the beds were punishing! At checkout I was told the beds were brand new. Whomever is doing the bed purchasing needs to spend a few nights in that room so he/she can judge the quality of the decision. I'll be at the chiropractor 

Anonymous 

on Expedia

12 years ago

needs a makeover contruction going on and rooms booked next to others that are being worked on, should have had a buffer zone. Hotel room and hallways had an odd smell. Check in time is 3 pm but not all rooms are available at that time, prefer first floor room but those rooms were not cleaned and ready yet. 

Anonymous 

on Expedia

12 years ago

how does the hotel define "fully stocked kitchen"? chose the hotel specifically because it advertized a fully equipped kitchen. Arrived with my groceries to find no kitchen knives, no salt/pepper, no paper towels. 

Marcy 

on Expedia

13 years ago

An unhappy camper! I had reserved a suite with two queen beds and when we checked in there were two double beds. I assumed that 3-adults and 2 children could stay comfortably, but we had to stay at 2-different hotels. This made it inconvinent since we were so far away from one another. Please reserve what we expect not what you can get money for. 

Anonymous 

on Expedia

13 years ago

never again!! I would never stay again!! I requested non smoking and was given a smoking room and told they can't guarantee request when room is booked thru a third party such as Expedia. I have an 8 mo old and we all reeked of smoke from the room. The floor was full of cigarette burns on top of being filthy. I would much rather pay a little more for cleanliness! Front desk was not helpful or proactive in helping resolve our complaints! And they were out of shampoo! 

Anonymous 

on Expedia

13 years ago

Kinda smelly Although we had a non smoking room it still stunk if cigarettes. But the room was a good size and the staff was very friendly.