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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We arrived late in the evening after visiting with family. The check-in experience was efficient and friendly! We found our bedroom and bathroom to be quite comfortable and clean and well-maintained. Checking out the next morning, again, the process was efficient and staff very friendly.
Business response:
Dear Jennifer, Thank you for including Extended Stay America in your travel plans and sharing your review with fellow travelers. We're delighted to know that your check-in and check-out experience was efficient and friendly. It's also great that you found your room comfortable and clean and our staff hospitable. We take pride in providing a clean and welcoming environment, so it's great to know our efforts have paid off. It was a pleasure having you as our guest, and we hope to be your hotel of choice every time you visit Ph... read more
Value but older Bed mattress was worn out sank in it. Staff was very friendly. Room was clean other than the age of the bed it was ok for the price
Business response:
Dear Rob, Thank you for your kind words. We appreciate you for highlighting the cleanliness and friendly staff of our hotel. We believe that a clean space and good hospitality contribute to a comfortable experience for our guests. However, we are disappointed knowing we did not meet expectations with respect to bed, and we extend our sincerest apologies. Please know our front desk is staffed around the clock and is happy to assist you with matters like this. We are committed to prioritizing the comfort and satisfaction of ou... read more
Keep your bags zipped ! It’s good for a quick stay if you don’t have to stay in the room . Bed was super hard .
Business response:
Dear Guest, Thank you for staying with us. We are disappointed knowing we did not meet expectations with respect to bed, and we extend our sincerest apologies. Please know our front desk is staffed around the clock and is happy to assist you with matters like this. We are committed to providing safe and comfortable stay to all our valued guests. Therefore, we hope you will revisit us so we can show you the experience you deserve and that we are known for providing.Sincerely,Hotel Management
They have the best customer service. Thank you.
Lots of parking lot and close to restaurants, gas stations and a few minute drive from main freeways. Breakfast consisted of only coffee, granola bars and/or instant oatmeal.
Business response:
Dear Ana, We appreciate your generous feedback for Extended Stay America. It is a pleasure to read that our convenient location and ample parking served the purpose of your visit. However, we regret our complimentary grab-and-go breakfast did not meet your expectations. When we receive such comments, they are always shared with the appropriate individuals for future enhancements. Your satisfaction is our priority, and we look forward to welcoming you back for another positive experience in the future.Sincerely,Hotel Manageme... read more
Happy & Suprised. For what it was, it was surpised. Hotels like this are never somewhere you WANT to stay, versus where you have to stay.
Had an awesome stay, staff was friendly and the property was clean. The only thing that I would recommend the hotel to work on is more breakfast options.
Business response:
Dear Danielle, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! Also, we have noted your suggestion for breakfast; we will share them with the team. We hope you will revisit the next time you are in the area. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 3.3 star rating with 1,724 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.