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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were very comfortable. All staff was more yhan accommodating.
Smelled Like Smoke, Everything Else Great I have stayed here multiple times in the past 6 weeks and the room is always clean but the hallways smell like smoke and you have a 50/50 chance of your room smelling like smoke too (even it's a non-smoking room). That's really my only gripe. Very basic accommodations but you get what you pay for and even though $115/night sounds expensive for such a basic room, you're going to pay at least $50/night more if you want something better.
Business response:
Thank you for taking the time to share your experience of Extended Stay America. We are happy to know that your overall stay with us was enjoyable. However, we sincerely apologize for the smoke smell which impacted your stay on a higher note. On a rare occasion, we do have violators of this rule. We appreciate you bringing this to our attention so we can address it right away. Thank you for staying with us, and we hope you will make the same choice the next time you visit this area. Sincerely, Hotel Management
It was o.k. nothing extra. Served my purpose. Good location walking distance to food and drinks
Business response:
Thank you, Jill, for reviewing your stay. We are happy your experience was pleasant and our location was ideal for your trip. We appreciate you choosing our hotel, and we hope to see you the next time your travels bring you to the area. Sincerely, Hotel Management
Great customer service
Business response:
Lauren, thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Clean, relatively new room furnishings, efficient staff, pet friendly!
Overall everything was great, staff was also.
Business response:
Marlena, thank you for your 5-star rating. We are thrilled to know you enjoyed your stay with us and that you were impressed with our colloidal service. It was a pleasure hosting you at Extended Stay America, and we look forward to meeting you again soon. Sincerely, Hotel Management
Reasonable accommodations in a great area. Walked to restaurants, etc. the property is a little ‘worn’ but it suited our needs.
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 4.1 star rating with 1,027 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.