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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We didn’t have any housekeeping.
Business response:
Dear Jonathan, Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience you experienced with our housekeeping service. Please know that our housekeeping is done for guests staying more than eight nights to respect our guests' privacy and offer minimal intrusion; however, we are always happy to provide fresh linens and whatever we can to make the most of your stay. Your feedback has been shared with our front desk staff to ensure we communicate our services to every ... read more
It's a great hotel with great service.
Business response:
Dear Rob, Thank you for posting such kind comments about our hotel, especially our staff. We make every effort to provide service above and beyond your expectations, so we are pleased to see that you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
As expected
Business response:
Dear Annabelle, Thank you for taking the time to rate your experience; we would love for you to join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Sincerely,Hotel Management
An okay place Can't beat the location. It was nice and quiet while having good links to freeways and main roads. The hotel itself is a bit run down. Pillows are like pancakes, no breakfast to speak of, the floor in my room was sticky and the water pressure was poor. Also, my room was mistakenly given to the next people who checked in! All was resolved quickly, but it was a pain to deal with after a long day of travel. Would I stay here again? No, it didn't meet enough of my needs.
Business response:
Dear Guest, Thank you for sharing your feedback with us. We appreciate your positive remarks about our convenient location and apologize for the shortcomings you experienced during your stay. Your comments are valuable, and we will address the issues you mentioned to enhance the overall guest experience. We understand the importance of a comfortable stay and apologize for any inconvenience caused. While we know this stay did not meet all your expectations, we are hopeful for another opportunity to welcome you back for the fl... read more
It was a nice place with a nice rate.
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 3.3 star rating with 1,724 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.