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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice quiet property, room was dated but nice. Staff were lazy, less than honest, and inattentive. Coffee was like water because “that’s the way the night shift likes it”, continental breakfast was nonexistent as they “had ran out”. Staff failed multiple times to send email receipt required multiple calls over several days to obtain.
Business response:
Dear Andrew, Thank you for choosing to stay at our hotel. We are delighted you enjoyed your stay at our serene property and found the room pleasant. However, we are sorry to learn that you faced inconvenience due to our staff's lack of responsiveness. Your feedback is highly valuable to us, and we appreciate you bringing this to our attention. Rest assured, we will work on improving our services to ensure that our guests' needs are met promptly and efficiently. We look forward to serving you again and providing you with an e... read more
Great staff
Business response:
Dear Thomas, We're delighted you found the staff at Extended Stay America to be great! We aim to provide excellent service, and we're thrilled that our team made your stay enjoyable. Thank you for sharing your positive experience, and we hope to welcome you back soon for another pleasant stay.Sincerely,Hotel Management
Clean and easy.
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 3.3 star rating with 1,724 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.