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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok. We checked in to the room and it smelled horrible ! The hallways smelled great. We went and asked for a diff room and they were so polite, they gave us another room. Appears to have just been remodeled. Very nice!! They say free breakfast but they had 1 pot of coffee and a few muffins in a bowl. They need to put their trash bins somewhere else. They are big and right by the elevator to go down. But the trash smells so you either take the stairs or wait by the smelly trash cans for the elevator.
Business response:
Dear Evangeline, Thank you for sharing your experience with us. We're delighted our team was able to promptly address the issue with your initial room and provide you with a more satisfactory one. We are also pleased to know that the remodeled room met your expectations. Your feedback regarding the breakfast offerings and the placement of trash bins is much appreciated, and we'll share this with the appropriate individuals as we strive to enhance our guest experience. We look forward to the opportunity to welcome you back fo... read more
Good for work trip. Keep expectations low. Time to replace some worn out outlets. Zero usb chargers. Honesty, terrible coffee/breakfast. Buy food at Safeway. Pros - Quiet.
Business response:
Dear Richard, We're glad you found Extended Stay America suitable for your work trip. While we understand your feedback about certain amenities, like outlets and breakfast options, we appreciate your understanding. Your satisfaction is important to us, and we'll take your comments into consideration for future improvements. Thank you for highlighting the quiet atmosphere as a positive aspect of your stay. We hope to have the opportunity to welcome you back again soon.Sincerely,Hotel Management
Quiet and clean.
Clean and comfortable.
Business response:
Dear Sonya, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. We are excited to have the chance to impress you once again during your next visit to Extended Stay America.Sincerely,Hotel Management
Clean but older. No breakfast and no coffees at 11am. Nice staff.
Business response:
Dear Stephen, We appreciate your feedback and are happy your stay was pleasant. It was great to read about the enjoyable aspects of your visit. Your comments, however, indicate areas where we could better focus our attention on improving our guest experience. We will share these remarks with our associates as we continually strive to enhance our services. It was our pleasure hosting you, and we hope you will stay with us again whenever you visit the area.Sincerely,Hotel Management
Love this place and staff
No frills and great value Hotel No frills hotel. Has everything you need at a great price.
Business response:
Dear Shainalea, Thank you for your feedback regarding your stay at Extended Stay America. It brightens our day to know you found great value in our accommodations and service; we can only get better from here. Thank you again for your feedback; we hope to see you again soon.Sincerely,Hotel Management
I'd stay again, another time maybe longer Travelled during the time of the year where it's expensive, down here, this location wasn't bad for what we paid. Had everything we needed.. no complaints..
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 3.3 star rating with 1,724 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.