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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hot tub was not working, but the pool was clean and beautiful when the lights came on at night. There was a public grill for use which was also very nice in addition to the in room kitchen.
Business response:
Dear Ronni, Thank you for your review. We are pleased you enjoyed your overall stay and liked the pool and the public grill. However, we will share your comments regarding the hot tub with the appropriate individuals. Without feedback we cannot improve our service to our guests, so we thank you for sharing. We appreciate your patience, and we hope to have another opportunity to welcome you again to our hotel. Sincerely,Hotel Management
It was a quiet property and Lance at the front desk was very kind and helpful. The bath and floors had obviously not been cleaned and the bath fan was hanging from the ceiling from one screw. The property could use a good cleaning and some upgrades.
Business response:
Dear Christine, We appreciate your positive feedback about our staff, particularly Lance. However, we apologize for the cleanliness and maintenance issues you encountered. Your comments are valuable, and we will address them to improve our services and facilities. We hope you'll consider giving us another chance in the future, and we'll work to provide a more comfortable and pleasant stay. Thank you for sharing your concernsSincerely,Hotel Management
It was okay
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 4.1 star rating with 1,027 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.