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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Jacki, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
It was a pleasant stay, It was a pleasant stay, It was a pleasant stay
Business response:
We appreciate your fantastic review of Extended Stay America. Thank you for letting us know your stay was perfect in every way and that you will definitely stay with us whenever your in this area! We look forward to serving you again. Sincerely, Hotel Management
One night only I work next door so it is convenient place to stay. There wasn't anything great about this place. My boyfriend was in need of some lotion and they didn't have any. I had to remind myself that people stay for extended amount of time, the place was just ok.
Business response:
Janine, thank you for being our guest. Although overall you had a pleasant stay with us and found our location ideal for your needs, we are sorry for the issue you encountered and regret the inconvenience it caused. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Extremely convenient for me while I traveled with my dog
Business response:
Thank you for the glowing review of Extended Stay America. We are glad to know you found our location ideal for your needs and had a great stay with us. It was a pleasure having you and your furry friend here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Staff was very nice. When we needed something they brought it right away. Thank you 😊.
Business response:
Thank you for taking the time to share your warm feedback regarding your stay at Extended Stay America. Your compliments were a pleasure to read, and we are delighted that our associates helped to make your stay extraordinary. We will share your gracious remarks with our entire team. Thank you again, and we look forward to welcoming you back very soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
An Extended Stay Hotel should come equipped with a kitchenette. This has a kitchenette but had NO SUPPLIES. Not even a fork or a coffee maker. NOTHING! Also, there was NO MAID SERVICE or Housekeeping provided. The coffee I. The lobby was good, but that’s all they had for breakfast. I will NOT be staying here again.
Business response:
Thank you for taking the time to evaluate your visit. We apologize for the inconvenience you had due to our hotel policy. Please know being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. Also, all the toiletries and kitchenware are available at our front desk, and our team gladly delivers these items to your room upon your request. We hope to see you again and have the opportunity to make your next stay perfect in every re... read more
Business response:
We are happy you were pleased with most of our services, but I am sorry your stay was not quite perfect. We encourage you to try us again on your next trip when in the area. We are confident you will have a better experience. Sincerely, Hotel Management
Room was a good size, though smaller than it appeared on the website. Pool was nice, but hot tub was gross. Dirty & full of debris. Althoigh the room is setbup as an efficiency room with a mini kitchen, it is completely unstocked. You have to ask for plates, flatware, dish soap, etc. Hotel is older and needs renovations badly. Toilet doesn’t work well & needs plunging pretty much every time it is used. You have to ask for maid serbice if you want beds made or towels replenished. Staff is extremely friendly and responsive, bu... read more
Business response:
Thank you for writing a review of your experience at our hotel. We are sorry to know you were unhappy with the condition of our property and that you did not like our hotel policies. Also, we apologize for the cleanliness issue in your room. Your feedback with regard to the age of our property and the untidiness will help us improve our future guest experiences moving forward. Please consider giving us an opportunity to make your next visit a better one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 3.3 star rating with 1,586 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.