Extended Stay America - Phoenix - Scottsdale

Mark 

on Expedia

6 years ago

The rate was good for a north Scottsdale location. The hotel has a couple of restaurants within walking distance and more less than a quarter mile away. 

Anonymous 

on Expedia

6 years ago

Good location. Check in and checkout staff preoccupied and not overly friendly. Nice clean room and amenities. Clean outside property. 

Anonymous 

on Expedia

6 years ago

Arrived really late and all we wanted to do was sleep so we didnt really look around room until next day. Lobby mat had lots of pet hair. Hairs were in tub. Toilet didnt really seem that it had been cleaned. Sink was dirty. Stove top dirty. Overall condition was ok but definetly room for improvement in cleanness. 

Mortaza 

on Expedia

6 years ago

They still had trash in the trash bins also no towels and when I called them I had to go pick up the towels and they only had 2 available the breakfast was just muffin and cofee 

Anonymous 

on Expedia

6 years ago

Bad service Night staff wasn't friendly. Issues with room key after I checked in and left. Floor was dirty. The toilet got clogged and took an hour and half to get it fixed and was told they couldn't find a plunger and was calling maintenance to come fix it. In the mean time we can give you another room close by. The extra room we were given was on the other side of the building. When checking out I explained all this to the girl and was told she would tell the manager but never offered a discount. 

sherinda 

on Expedia

6 years ago

Poor customer service