This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Yes Thanks for your business !
Nice stay Front desk office was very nice and made me feel very welcome. The back entrance to the hotel had a bad smell - possibly pets. We did appreciate the size of the room with the kitchenette for the price.
Business response:
Our staff appreciates your wonderful remarks. We appreciate you letting us know about the smell in the hallway back entrance. Sorry for this issue and I will make sure that area is regularly checked and cleaned. Thankfully you enjoyed the space of the room and our fully equipped kitchen for the price you paid to room with us. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
The guy who checked me in was efficient and helpful. The girl who checked me in and out the third night had no personality and appeared to be putting a lot of effort into doing her job, gave the impression she couldn't care less if I was there or not. She clearly doesn't know the meaning of "customer service" as it relates to the hotel industry.
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that we did not provide you with consistent service. In response to your feedback, I will work with our staff to ensure that each guest receives professional customer service. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Nice hotel at a decent price Nice area. Clean hotel and friendly staff. Room amenities were very convenient and coffee/breakfast wasn't bad.
Business response:
I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that we were able to meet your expectations and provide you with a comfortable stay! I truly appreciate your kind comments regarding our friendly customer service and convenient amenities. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 4.1 star rating with 986 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.