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Extended Stay America - Phoenix - Scottsdale
- Hotels
- Scottsdale, AZ
About this business
Location details
10660 N. 69th St., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice for the price The room is nice, the bed is firm and not plush or luxurious by any means, blankets were thin, but for a cheap nice hotel would stay here again
Needs updating The front desk person while he was not rude was not really friendly. The room smelled like mold and mildew. There is no carpet so it could be the curtains. The bedding had holes in it.
Good Night Sleep But Poor Breakfast Not as described by Expedia. Staff said that Expedia has been told to change the wording of the Breakfast to "Grab & Go" (packaged snacks and coffee only) but they still describe the breakfast as "continental". Very misleading! Otherwise the room was quite comfortable in a central location.
Business response:
I appreciate you bringing your experience to our attention. I sincerely apologize that there was a wrong posting on Expedia, In response to your feedback, I am going to contact Expedia to make the necessary correction. Our team is committed to satisfying our guests, so we are very thankful for your feedback. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Nice hotel comfortable hotel. Overall a nice place to stay. Even though there was a kitchen, there was no coffee maker which was a negative. Also, could not get the Wi-Fi to work at any time.
Business response:
I appreciate you bringing your experience to our attention. Please accept our most sincere apologies, Recently we have updated our WiFi and it works using the guest last name and room#, however if that didn't work, you always can reach out to the front desk at anytime for us to get it fixed for you. And if you needed anything in the room such as a coffee maker, You can stop by the front desk and we will provide it to you. I am grateful for the feedback you provided so we are able to continually improve our hotel. Thank you f... read more
Great price and pleasant stay I booked online for a 2 bed room. Apparently there was a problem with the reservation and when I arrived there were no more 2 bed rooms. We were comp'd a second room and the desk clerk went out of her way to make sure the rooms were next door to each other.
Business response:
The feedback provided in your review is much appreciated. Is satisfying to know our staff was able to resolve the reservation issue and made sure you were well accommodated. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale
How is Extended Stay America - Phoenix - Scottsdale rated?
Extended Stay America - Phoenix - Scottsdale has a 4.1 star rating with 986 reviews.
When is Extended Stay America - Phoenix - Scottsdale open?
Extended Stay America - Phoenix - Scottsdale is open now. It will close tomorrow at 12:00 a.m.