Extended Stay America - Phoenix - Scottsdale - North

Business response:

Jarvis, thank you for your review of our hotel. Please know that we take the safety and security of our guests very seriously, so your feedback is important. We regret any inconvenience and frustration you experienced. Thank you for sharing your feedback, and we wish you all the best with your travels. Sincerely, Hotel Management 

Business response:

Tanya, we are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Thank you for choosing us for your recent stay. Your feedback regarding our accommodations is being shared with the appropriate individuals as we plan for future upgrades. In the meantime, we will continue to go out of our way, ensuring our rooms are clean and in good working order for the comfort and enjoyment of our valued guests. We hope to welcome you again whenever your travels bring you to our area! Sincerely, Hotel Management 

Business response:

We enjoyed seeing your five-star rating and cannot thank you enough for it. On behalf of everyone here at Extended Stay America, we invite you to come back and stay with us again when in the area! Sincerely, Hotel Management 

Business response:

Mary, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Roberto, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Mahlon, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Jacqueline, thank you for taking the time to post such kind feedback about the Extended Stay America. We are happy you had a great stay with us, and we appreciate you being our guest. We look forward to having you back the next time you are in the area. Sincerely, Hotel Management