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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Liked the location. The facility was just ok. No breakfast, not even their individually wrapped muffins, no wash clothes, shower head was spraying the ceiling and wall ( I notified the front desk of this because the paint was peeling) and during a monsoon storm water came through the door jam
Business response:
Sue, thank you for evaluating our hotel. Although you liked our location and had an overall satisfactory stay, we are sorry your experience was impacted due to the maintenance issue. We are also sorry for the disappointment you had with breakfast not being available during your visit. Please know that we have posted this information on the hotel website, so our guests can be aware while making reservations with us. Your rating is appreciated, and we hope to provide you with a better stay in the future. Sincerely, Hotel Manag... read more
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Andrew, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Jose, thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Guests didn’t obey smoking policy. Cigarette butt everywhere. I’m a smoker and I do not throw mine on the ground. Trash or bed of my truck. Shower was a little scary. Slip hazard for sure.
Business response:
Thank you for your review. From your ratings, it seems you had an overall satisfactory stay. However, we are sorry you were inconvenienced by the other guests. Also, we apologize for the issues you had with the shower. Your feedback will be shared with the appropriate team for review and action. We hope to see you again soon for a better experience. Sincerely, Hotel Management
Great stay. No ce accommodation. No services due to the pandemic. Miss my breakfast but I'll survive.
Business response:
Pieter, thank you for choosing Extended Stay America. We are pleased to know how much you liked our accommodations. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your review and hope to welcome you back soon. Sincerely, Hotel Management
Bug found on the bed Room could have been cleaned better. I also found a bug on one of the beds. It was dead and the only one, hopefully not a bed bug!
Business response:
Hope, thank you for sharing your evaluation with us. A well-appointed suite always makes a guests' visit a comfortable one, so we apologize as this was not your experience with us. Your concerns have been relayed to our housekeeping team, and we assure you they will be more diligent moving forward. It is never our intention to cause any discomfort, and we hope to receive a chance to improve your impression of us. Sincerely, Hotel Management
Business response:
Thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 4.1 star rating with 1,041 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.