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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thanks for staying with us. We appreciate your feedback!
This was basically a Motel 6 with slightly better coffee. My room was very dirty with some kind of sticky residue on most surfaces but very noticeable on the bathroom vanity top. The back of the bathroom door was covered in gross spit and the tub drain was clearly falling apart. Even the cable service was clearly not a modern connection as nothing was HD and channels had video artifacts from the improper scaling. The refrigerator was old and very noisy and kept me awake. If this is how ESA properties are run they I would nev... read more
Business response:
Thank you for choosing our hotel. We are sorry for the issues you encountered in your room. We have taken note of your comments and have shared it with the housekeeping and maintenance teams so that we can improve our service and facilities going forward. We only wish we had known about these problems as we would have done our best to ensure you were comfortable. Once again, our apologies for the inconvenience you experienced. Sincerely, Hotel Management
Clean, good location.
Business response:
Lisa, thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Bra! Helt ok hotell, bra placerat med närhet till bra golfbanor. Bra pris.
Business response:
Dennis, thank you for the kind feedback about your stay at Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our ideal location as well as the value we offer. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Good location, Bad service The service was terrible I had to ask twice to get plates delivered to my room When I returned the towels I was told they didn't have dry towels to replace them. I went back 6 hours later and I was told they were still drying. I had to get dressed the next morning and make a third trip to the lobby in order to take a shower in the morning
Business response:
Steven, thank you for being our guest. Although you liked our ideal location, we are sorry you did not experience the best of our staff. Your feedback will be shared with the appropriate team members to improve our service going forward. We appreciate your business and hope you will reconsider staying with us again so we can provide you with the hospitality you should have experienced on this visit. Sincerely, Hotel Management
The property is not a high-end facility, but that was expected. It was clean, safe, and the employees were very nice. The location, for what we were doing, was great.
Business response:
Kenny, thank you for choosing Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and were impressed with our courteous associates. We are also glad to know you liked our refreshing property. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
It’s a dated property and the rooms smell dingy. It is a good location though
Business response:
Miranda, it was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies that our property did not meet your expectations. Your concern about the age of our property and the odor will be shared with the appropriate individuals of our organization as we seek to improve our future guests' experiences. We would love to redeem ourselves on a future visit. Sincerely, Hotel Management
Business response:
Thanks for staying with us. We appreciate your feedback!
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 4.1 star rating with 1,041 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.