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Extended Stay America - Phoenix - Scottsdale - North
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
15501 N. Scottsdale Rd., Scottsdale, AZ, 85254, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
location and price are the reasons to stay The bed and pillow were fun but everything else was kind of sub par or dirty.
Business response:
David, thank you for being our guest. We are pleased to know you had a good night’s sleep in our bed. However, we are sorry for the cleanliness issues you encountered. Your concerns have been shared with my housekeeping team to take corrective actions immediately. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
Business response:
We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America - Phoenix - Scottsdale - North. Sincerely, General Manager
Business response:
Thank you for sharing your generous ratings regarding your stay at Extended Stay America - Phoenix - Scottsdale - North. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Billy, thank you for taking the time to share your perfect rating of Extended Stay America - Phoenix - Scottsdale - North. We strive to please all of our guests and your feedback tells us that we are meeting those goals. We look forward to your return visit soon. Sincerely, General Manager
Definitely a Winner! My stay was very enjoyable. Very nice liocation ,shopping was very close the room was clean and comfortable. It felt like a studio apartment. The staff were very polite and friendly. I will definitely stay there again and I will re3commend the Hotel to Friennds and Family..
Business response:
Bruce, it was a pleasure to have you as our guest at Extended Stay America - Phoenix - Scottsdale - North. We are delighted to read our location was ideal for your needs and that our helpful associates and your well-appointed room helped make your stay a great one. Your feedback is much appreciated, and we cannot wait to welcome you back soon. Sincerely, General Manager
We came because our A/C went out, bed was comfortable, room got nice and cold but the room wasn't clean
Business response:
Bryce, thank you for sharing your experience with us. We are pleased to know you had a good night’s sleep on our cozy beds. However, we are sorry for the cleanliness issue you experienced in your room and have shared your concerns with our housekeeping team for review and action. We hope to have the opportunity to welcome you back soon. Sincerely, General Manager
Nice lady at front desk; but bad hotel Not great. Front desk rarely answers the phone (except for the nice young lady that has been there 3 years -she is not at all animated; but very nice. No utensils whatsoever. Nothing in the cupboards at all. Cigarettes litter the sidewalks and people freely smoke right outside the room and toss their butts on the ground. The free breakfast is coffee and granola bars. The bed was very uncomfortable and linens soiled on arrival. Many light bulbs were out in several lamps. Not enough time ... read more
Business response:
Melinda, please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our performance going forward. We deeply regret the inconvenience caused and hope you will consider giving us a second chance in the future. Sincerely, General Manager
home away from home :-) each person here is very warm, friendly, and professional with me, thanks a zillion
Business response:
David, thank you for the positive review and for taking time to recognize our hotel. We are delighted to know how much you enjoyed your visit and the excellent service provided by our staff. Thanks for being our guest, and we can't wait to welcome you back to Extended Stay America - Phoenix - Scottsdale - North, Sincerely, General Manager
Great location! Good area, close to shopping and nice restaurants.
Business response:
Wow - Sara, thanks for the awesome feedback. We are delighted to know all went great during your stay and that our location was ideal for your trip. It was a pleasure hosting you at Extended Stay America - Phoenix - Scottsdale - North, and we look forward to welcoming you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - North
How is Extended Stay America - Phoenix - Scottsdale - North rated?
Extended Stay America - Phoenix - Scottsdale - North has a 4.1 star rating with 1,116 reviews.
When is Extended Stay America - Phoenix - Scottsdale - North open?
Extended Stay America - Phoenix - Scottsdale - North is open now. It will close tomorrow at 12:00 a.m.