Extended Stay America - Phoenix - Scottsdale - Old Town

wayne 

on Expedia

7 years ago

Small and old This place is old and needs updating. A mini muffin and coffee in a narrow isle in front of the desk with no place to sit is not what I call breakfast. No coffee maker or cups or glass's in the room. 

Anonymous 

on Expedia

7 years ago

Nope Charged me for smoking in a smoking room and an extra charge of 58$ just because. Had to call to get extra charge removed and have an open case for 200$ “smoking fee” 

Anonymous 

on Expedia

7 years ago

No one at front desk overnight. Poor service overnight. Loud guests partying outside their room are not supervised. 

Anonymous 

on Expedia

7 years ago

Hotel amenities are worst then a1 star motel The room was dirty, the lamp was ripped off the wall, the stove was bearly working and the only thing they had in the room was towels, the tub was discussing dirty the curtains were stained 

Anonymous 

on Expedia

7 years ago

Not at all impressed. :( The hotel was pretty run down, for an Extended hotel it didnt give you that feeling. Made you want to just sleep overnight and go to another hotel. The trash can downstairs was over flowing, the table edges were all chipped off, the stove looked as though there was caked on grease that they couldnt get out so left it that way, cabinets were in horrible condition, you had to ask for anything you needed instead of it being already in the room which was inconvenient because you would have to lug it up t... read more

Jeff 

on Expedia

7 years ago

Wouldn’t recommend this place Trash can outside door overflowing with garbage smelled like a landfill. Hairs in bathtub and an old pizza in the oven. Guess they thought I’d be hungry after checking in. 

Anonymous 

on Expedia

7 years ago

Extended stay I'll start off with, there was blood on the floor. My toilet was clogged. 

Anonymous 

on Expedia

7 years ago

Terrible, we didn’t stay!! We called to tell the hotel we would be late, and they weren’t available when we arrived. Terrible service, I expect a refund.