Extended Stay America - Phoenix - Scottsdale - Old Town

Mohanna 

on Expedia

7 years ago

Horrible staff They didn’t check me in, because i was going to pay cash. I don’t care about that as much as the manager having an attitude with me and talking to me like I’m a piece of shi*!! He even canceled my reservation while I’m talking to the Receptionist without even acknowledging me!! 

John 

on Expedia

7 years ago

Booked a Queen Got a Dirty Double Booked a Queen Bed. Had small Double Bed. I'm 5'8" and Feet hung off the bed. Listed as a Non Smoking room, Room Smelled of Smoke, Had hand made tin foil ash try in Kitchen drawer with cigarette butts 

Yarley 

on Expedia

7 years ago

Dump Dirty, trash bins overflowing. Rooms show heavy wear. Not recommended 

Justin 

on Expedia

7 years ago

The most uncomfortable bed I've ever slept on. dirty rooms. Entire facility smells like cigarette butts. The only thing keeping this place afloat is the convenient location. 

Anonymous 

on Expedia

7 years ago

We called it the Murder Hotel. My friend and I stayed here for Spring Training this year, and we were super excited with the hotel's location. Turns out that was the only thing going for this place. When we arrived, the tiny reception area was crowded with people trying to check in while a man who apparently lives there argued with them about his bill. Another man who also apparently lives there came in, shirtless, with a giant pile of dirty laundry, and they told him to put it on the floor right next to the check in counter... read more

norma 

on Expedia

7 years ago

Disappointed extremely There was no cutlery , bowls , plates, pots and pans nothing at all ! Had to ask for it . The keys did not work , locked out of room many times , I would never stay here again save your money , go else where believe me . 

Anonymous 

on Expedia

7 years ago

GROSS! Floor was filthy, food debris was on the top of the fridge, sheets were dirty. When given another room, it was already occupied. 

Fish 

on Expedia

7 years ago

Great location The staff and location was superb. Outside of the hotel look very nice. Inside was destroyed and the beds were very rickety.