Extended Stay America - Phoenix - Scottsdale - Old Town

y 

on Expedia

7 years ago

I ended up switching to another hotel after staying here one night. 

Anonymous 

on Expedia

7 years ago

The room was not clean, there was no remote for the TV. When I went to front desk they gave me another remote that had dead batteries and did not work. Toilet paper in bathroom just sitting on counter. There was actually no toilet paper dispenser to put the paper on in this room. Overall not worth the dollars spent 

don 

on Expedia

7 years ago

don First room was not clean - lacking some basic supplies kitchen utilities were not available. 

Debbie 

on Expedia

7 years ago

Very bare-bones, no hair dryer, tight quarters, crashed into a counter in the middle of the night because the bathroom door swung open and there was little room to walk around it. No ice machine or soda machines at the hotel, had to walk to a fast food restaurant and buy a cup of ice. The front desk staff, mostly ASU students as far as I could tell, very nice nice and accommodating. The guy brought a hair dryer to my room. The "breakfast" is coffee and granola bars in the lobby. But I guess you get what you pay for. I actual... read more

Travis 

on Expedia

7 years ago

I couldn’t stay the night in the hotel room because it stunk like cigarettes (my room was nonsmoking). I had to find and pay for a new hotel because no one at the front desk would offer a solution. Also the refrigerator didn’t work so I couldn’t keep my food that needed to stay cold — another waste of money. Awful experience. 

Anonymous 

on Expedia

7 years ago

Not Clean... It was gross. Normally I don't make a point of giving negative reviews, but literally I was grossed out. And I've stayed at low-rent spots before. 

David 

on Expedia

7 years ago

Within walking distance We wanted a queen size bed. We got a full size bed. The bed was so uncomfortable that both of us had back problem for two days after we stayed there. We asked the front desk for help and they said the manager was not there and there was nothing she could do. The worst hotel that I have ever been in.. 

Paul 

on Expedia

7 years ago

I won't be going back to this extended stay Hotel room was not in the best of shape. Breakfast was none existent. People staying at hotel were weirde and hanging outside the ground floor rooms!