Extended Stay America - Phoenix - Scottsdale - Old Town

B.G 

on Expedia

8 years ago

Close to downtown,but Stairs were so dirty when we came,entrances in rooms the same .Everything was the same when we left after 7 days.Cigarettes smoke was coming from somewhere in the room.Pool was dirty to..,Somebody thrown and stood there forever.We were so disappointed,sorry 

Cathy 

on Expedia

8 years ago

Unacceptable The outside was dirty and very much in need of a spray wash. Spider webs and old dirt. You could heard the neighbors showering and talking. The door closed but did not lock!!!! Air conditioner was loud and directly hit you in bed. Cigarette buds everywhere. 

Anonymous 

on Expedia

8 years ago

The rooms are small and stinky. 

Anonymous 

on Expedia

8 years ago

Very gross room. 

James 

on Expedia

8 years ago

Room Leaves Something to be Desired Don't let the photo fool you. While this is in a very nice area the rooms are small and not appointed well. If you are only looking for a cheap room you will do fine. 

Anonymous 

on Expedia

8 years ago

Spartan Hotel/Motel for the price!!! No Ice Machine!!! Rooms are for extended stay visitors with dishes, hangers and even blow dryer not in the rooms!!! Have to deal with office in getting these items....They are operated as a very low grade facility 

Ron 

on Expedia

8 years ago

Work In Progress Stayed 2 nights. Only one staff member on duty. Our room was not completely cleaned for some reason. Perhaps an oversight. Bathroom fixtures needed repair. Bedding was clean but very tired. It appeared that renovation of our room was maybe in progress but incomplete. Maybe our room should not have been available for occupancy until renovation and upgrades were complete. Building exterior was fresh and attractive. The staff representative on duty was friendly but appeared to be undersupported. Will check on t... read more

worst hotel eve 

on Expedia

8 years ago

Worst hotel ever Filthy, room stinks mold under sinks. Toilet seat broke. TV remote filthy! No ice. No help with heavy luggage. I am 73 years old and couldn't carry luggage to second floor. Unpacked it and carried clothes by hand to the room. I did not have a car. Uber from airport.office Doors locked. I waited about 15 minutes before someone came. I moved next day to Holiday Inn Express. Beautiful!! Less $ 

tony 

on Expedia

8 years ago

Poorly maintained hotel room deadbolt lock broke, no plate in microwave tub drain clogged, poorly running air conditioner no garbage can in kitchen, room smelled of mildew