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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great price, location and quality Had a kitchenette, full sized fridge and microwave. Utensils and dishes provided upon request. It was in a quiet lil area
Ok place, great location, and friendly staff. Excellent service, very nice people working there. Just very out dated. Hole in the bathroom door, few on the ceiling, and the furniture needs to be replaced, as it is falling apart. The drain in the shower was caked with tons of hair, long hair strand in the freezer too. The handicap railing in the shower was half on and you can see the screw holes, so you know water gets in there, and there has to be mold in the wall. The walls need to be painted to cove the food stains. Couldn... read more
Business response:
It was a pleasure to have you as our guest. We are glad to read you liked our service and that our location was convenient for your needs. However, we are sorry for the issue you experienced in your room and regret the inconvenience it caused. We have shared your comments with our team to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity to provide you with an excellent stay. Sincerely, H... read more
Desk: very noce and helpful. Room: clean and comfortable. Property: trash cans overflowing ☹ Hotel was fully booked and seemed short staffed.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very affordable and nice staff, excellent service and patience. Knowledgeable and Prices are the most affordable!!
Business response:
Thank you for reviewing your stay at Extended Stay America. We are glad you were pleased with the courteous service our associates provided and that we were able to meet your expectations at a great price. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
掃除が毎日ではなかった
Business response:
Thank you for posting a review of your stay with us. We regret your disappointment with our updated housekeeping policy. Please know, keeping our guests' well-being and safety in mind, we have revised our housekeeping practices to include options for when and how we clean your room. Our front desk is available to make arrangements based on your requirements. We are sorry if this was not communicated with you earlier. We hope to have the chance to welcome you back and provide you with a better experience. Sincerely, Hotel Man... read more
The pillows were flat. The kitchen needed upgraded. The bathroom door looked like someone punched it. Fairly clean. It sufficed for one night stay.
Business response:
Thank you for your feedback and for staying with us. We regret our pillows were not to your comfort and for the concerns you had with your room. We will share your comments with our maintenance team and make sure the problem is fixed. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,106 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.