Extended Stay America - Phoenix - Scottsdale - Old Town

John R 

on Expedia

a year ago

Very small room for an “extended stay” hotel. The kitchenette eating counter had only 1 chair. No other chairs in the room. It was clean. Very noisy air conditioning. You have to request all kitchenware from the front desk, as well as a hair dryer. You must be able to climb a flight of stairs if you’re on the second level. The free breakfast was minimal- granola bars and packaged cake-type muffins, light roast coffee with only edible oul product creamer. Fortunately there’s a Starbucks that’s a 2 minute walk away and a cute ... read more

Daisy 

on Expedia

a year ago

Amazing staff The office staff was phenomenal! The cleaning staff was great as well! The hotel rooms are pretty outdated and smell but that was expected with the price 

Rubén 

on Expedia

a year ago

worse breakfast offer Please dont belive in the brekafast offer, iy is nothing, worst breakfast in a hotel like this level. It was funny, nothig hot, the rest is ok, thanks 

Khawaja nadeem 

on Expedia

a year ago

Money Value It was comfortable. 

Jacqueline 

on Expedia

a year ago

The room was clean but the bathtub had rust staining in it that could be cleaned out. The beds were really hard and uncomfortable. The door had issues with not unlatching with the key and we had issues getting into our room. I did notify the front desk but we had to fidget with the lock for at least 10 minutes each time we came back to our room in order to unlock the door to get in. 

Dustin 

on Expedia

a year ago

When I first arrived at the property I was greeted by some very kind and polite staff who have gone above and beyond and have been very patient and understanding when it came to my pet I brought I'm very satisfied and it is a safe area. 

Joseph 

on Expedia

a year ago

Reianna is the best I would just like to say Reianna has been absolutely amazing any time I’ve needed anything really showing she has pride in her job with such a professional but also a wonderful hospitality welcoming that makes my stays such a pleasant experience 

Cristi 

on Expedia

a year ago

I slept with the lights on because I was afraid if I turned the lights off , the bugs would come out . And it smells really bad . Front desk girl was nice though . 😊