This profile has been claimed by the business owner or representative.
Extended Stay America - Pittsburgh - Carnegie
- Hotels
- Carnegie, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
520 N. Bell Ave., Carnegie, PA, 15106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was close to the Parkway. But no close restaurants or grocery stores. The room was ok but fridge leaked all over the floor. Reported it to the maintenance guy he said it won't get fixed. We had to put towles down. Cigarette butts everywhere outside
Business response:
Thank you for being our guest. We're sorry for the inconvenience you had due to the refrigerator in your room and for not being able to resolve the issue to your satisfaction. Please be assured that we have discussed your feedback with the appropriate team in an effort to tackle such situations more diligently in the future. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
It's quite obvious that this facility caters to long term renters more so than weekend get-a ways, but it worked out just fine. In of a bit of a shady part of town - nothing to walk to. If you are use to a downtown location this isn't for you, but for a big savings, if you are just there to basically sleep - it's awesome. Pretty much a full kitchen as well.
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel and enjoyed the fully equipped kitchen. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
No public rest rooms no free breakfast no pool if you are looking for an overnight it's fine
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but we missed meeting some of your expectations. We are sorry we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
酒店环境很好，房间舒适，当天夜晚11点办入住手续时，工作人员态度恶劣，很不耐烦，影响了心情，虽然很可能回来，但不想见到那个瘦个子男工作人员
Business response:
Thank you for your review. We are glad you had an overall good stay, and liked our peaceful environment and comfortable suites. However, we are sorry you did not experience our staff at their best. We have followed up with our team to make sure we do not disappoint you in the future. We hope you will give us another chance to show you our commitment to outstanding service. We look forward to welcoming you back to our hotel. Sincerely, Hotel Management
PROS: The staff was very nice and helpful. The room was clean and provided all of the cookware and dishes we needed. CONS: The outside doors were propped open because the card key reader was broken. Also, we needed an extra key and was not asked for any identification. The staff member just asked for the room number and gave us a new key. He had never seen us before :-(.
Business response:
We appreciate you taking the time to write a review about your stay with us. It is nice to hear you liked our comfortable suites, and a fully equipped kitchen, along with the service of our front desk staff. However, we are sorry for the service and maintenance issues you encountered while here and will share your concerns with the appropriate individuals to ensure a better experience going forward. We hope to serve you again whenever your travels bring you back. Sincerely, Hotel Management
A computer breakdown caused a long delay .
Business response:
Sarah, thank you for being our guest. We are sorry for the issue you experienced at the time of check-in and regret the inconvenience it caused. You have our assurance we will learn from your situation, so we are better equipped to provide a first-rate experience to all of our guests. Please revisit us so we can make it up to you. Sincerely, Hotel Management
Access from 376 and to 376 was unparalleled. Being able to have our dog with us was great and the staff was helpful and friendly, as were some of the guests we met. For those of us unfamiliar with the extended stay experience, it would have been great to have a primer when we checked in as we were expecting daily room clean-up.
Business response:
Manuel, thank you for choosing Extended Stay America. We are glad you had an overall great stay. However, we regret your inconvenience. Your feedback will be shared with our front desk so that they clearly communicate you during check-in. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Carnegie
How is Extended Stay America - Pittsburgh - Carnegie rated?
Extended Stay America - Pittsburgh - Carnegie has a 4.1 star rating with 1,408 reviews.
When is Extended Stay America - Pittsburgh - Carnegie open?
Extended Stay America - Pittsburgh - Carnegie is open now. It will close tomorrow at 12:00 a.m.