This profile has been claimed by the business owner or representative.
Extended Stay America - Pittsburgh - Carnegie
- Hotels
- Carnegie, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
520 N. Bell Ave., Carnegie, PA, 15106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The housekeeping lady and the older lady working at the front desk were very friendly. The room was wonderful. Loved the kitchen in the room.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from of staff. We will share your compliment with them. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Clean rooms Have stay at this extended stay america over the past several years. This time was quite nice. The check in was okay..Jacki was very pleasant and accommodating.My room and my sons room was clean. The only issue was my sons rooms door did not close properly. If he hadn't gone back to his room to get something it would have been open for anyone to walk in. Otherwise a very pleasant stayl..
Business response:
Laurie, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from Jacki. We will share your compliments. Your feedback is valuable as it will help us improve our facilities moving forward. We look forward to serving you again the next time you are in the area! Sincerely, Hotel Management
Perfect! Truly a great experience! The Hotel was clean, quiet. The staff was great! Very attentive, pleasant. And the town of Carnegie was awesome!! I won't hesitate to stay again next year!! Thanks
Business response:
Thank you for taking the time to write about your experience at Extended Stay America. We take great pride in delivering excellent service so reviews like yours assure us that we are meeting that goal. Our staff is committed to making sure that our guests enjoy their stay so thank you for appreciating their efforts. It is great when guests recognize their hard work. We hope you will choose to stay with us again on your next trip to the area. Sincerely, Hotel Management
Not So Hot In Carnegie Area We asked them to charge a specific credit card for our stay which was different than the card we used to secure the booking. We ran the card upon arrival and they still ended up charging the wrong card. It's been several days since they assured us it would be taken care of and it still has not. When we checked in we had to wait quite a long time for someone to show up at the front desk as they only had one person working in the entire hotel. We were told coffee was free and available 24 hrs a day.... read more
Business response:
Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize for the mix up. Our front-desk team is always available to help you, so please feel free to reach out to them for any queries that you may have. We hope the positive aspects of your visit will encourage you to choose us again in the future. Hotel Management
In Carnegie..close to attractions Checked in late night. The place was lighted but surroundings were a little dark. Room was clean enough but could certainly improve.
Business response:
Khurram, thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. Your feedback is appreciated as it will help us improve our facilities moving forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Nasrin, thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Privacy Maintenance Staff walked into the room without knocking - very strange ...
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. However, we are sorry for the service issue you experienced during your stay. We appreciate your review and hope to have you as our guest again. We have shared your concerns with our team, and we have made adjustments to improve our processes to provide great service every stay. We hope to welcome you back soon. Sincerely, Hotel Management
pleasant but not perfect stay was good...neighbor a little noisy
Business response:
Paul, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Was there when they got the bad rain nobody was delivering food they offered to take food out of the refrigerator great service great people will stay again
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted your stay was a comfortable one and that our courteous service made for an enjoyable visit. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Carnegie
How is Extended Stay America - Pittsburgh - Carnegie rated?
Extended Stay America - Pittsburgh - Carnegie has a 4.1 star rating with 1,395 reviews.
When is Extended Stay America - Pittsburgh - Carnegie open?
Extended Stay America - Pittsburgh - Carnegie is open now. It will close tomorrow at 12:00 a.m.