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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall okay. Smoke smell in room. Liked it is near Denny's and Five Guys.
Business response:
Dear Thomas, Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our hotel's proximity to Denny's and Five Guys. However, we apologize for the smoke smell in your room. This does not meet our standards, and we are disappointed that this was your experience. We take these concerns seriously and will ensure that our housekeeping team is more vigilant in the future. We appreciate your patience during your stay and hope to see you again in the future.Sincerely,Hotel Management
The staff and room was nice
Business response:
Dear Derek, Thank you for taking the time to share such excellent feedback for Extended Stay America! We are delighted to read that you had such a wonderful experience, from our comfortable accommodations to your interactions with our excellent team, who work around the clock to ensure a memorable stay for every guest! We hope to see you again next time you are in the city.Sincerely,Hotel Management
Served my purpose Room was clean for the most part. Carpet didn’t looked vacuumed. Stains in the bathroom and mold along the top of the shower.
It’s in the middle of everything
Business response:
Dear James, Thank you for your recent review. It is great to hear how much you enjoyed your stay at Extended Stay America. Our guests often comment about our convenient location, the center of everything restaurants and shopping, airport nearby, and we're so pleased this was perfect for your visit! We look forward to having you as our guest again whenever your travels bring you back to the city. Travel Safe! Sincerely,Hotel Management
me gustaria mayor limpieza en los cuartos y mejorar el mantenimiento de los equipos. el aire acondicionado hace mucho ruido.
Business response:
Dear Jose, Thank you for selecting Extended Stay America for your recent visit to the city and for sharing your comments. Our team was so pleased to learn you enjoyed your stay. However, we are sorry for the issues you mentioned and will share them with our concerned team for improvement. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely,Hotel Management
Large pot holes at foot of driveway. Outlet in room was extremely loose. Room was dirty. Door didn’t close completely and could easily be opened
Business response:
Dear Kevin, Please accept our apologies for your disappointing stay with us. We always aim to provide every guest with the excellent experience expected of us. However, we are genuinely sorry to learn that this was not your case, and we understand your frustration regarding the issues you described. We will address these concerns with the appropriate individuals to see what went wrong and avoid such inconvenience. We hope you will give us another opportunity so we can leave you with a much better impression on your next visi... read more
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,808 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.