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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Couldn’t have been happier with my stay the staff were all super friendly and the room was clean looking forwards to staying again
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
I did not like that no one was at the reception desk, on several occasions. I and others had to wait over 5 minutes. The hotel seems old, not even a USB port in the room. No breakfast of any kind.
Business response:
Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Very polite staff and they were attentive.
Business response:
It was a pleasure to read your five-star review of Extended Stay America. We are thrilled to know the excellent service provided by our associates was the highlight of your stay. We appreciate your praises and look forward to your return. Sincerely, Hotel Management
I like that it is near the SV temple, and some good restaurants and grocery stores. Room cleanliness could definitely improve (the carpet was gross), and the bed was floppy so I didn't sleep too well. Decent enough for a one-night stay, but not longer than that
Business response:
Thank you for sharing the specifics of your stay with us. We are glad you had a pleasant stay overall. However, we regret our beds were not to your comfort and apologize for the concerns you had with the carpet. We will share your comments with our housekeeping team and make sure we are more diligent going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
They had a very convenient grab & go breakfast. Very friendly and helpful staff.
Cleanliness is important to me. The halls smelled so bad. The sheets on the bed were stained. This place could use a little updating and maintenance.
Business response:
Thank you for your recent stay and your feedback.We have read your comments and are sorry to hear we did not deliver a fresh and clean suite during your stay. We are very passionate about providing our guests with clean accommodations, andwe apologize we fell short in this case.We have shared your comments with our housekeeping manager to see where we went wrong so any necessary improvements to our processes can be made. We do hope you give us another chance when you return to our area as we would appreciate the opportunity ... read more
Very friendly front desk
Business response:
Thank you for choosing Extended Stay America! We love sharing wonderful comments such as yours about our Front Desk Team's efforts and excellent service. They will be thrilled to know their efforts are recognized and that you took the time to compliment them in your review. This team works very hard to make every guest comfortable and feel at home, so we are all very grateful for your feedback. We hope you will stay with us again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 4.2 star rating with 1,476 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.