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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The breakfast was awful! No hot food. Only mufins and cereal bars. No cereal or toast. Cable tv service was basic with very little choice.
Business response:
Thank you for being our guest. We are sorry for the disappointment you had with our breakfast. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Pleasant stay and it is what i expected from Extended Stay!
Business response:
Thank you for selecting Extended Stay America and for sharing your comments. Our team was so pleased to learn that we met your expectation. Thank you for being our guest and we look forward to seeing you in the future! Sincerely, Hotel Management
Although the hotel purports to be non-smoking, my room smelled of stale smoke. They need to do a thorough cleaning or replacement of the drapes and carpet to remove the odor (I suspect at one time they allowed smoking).
Business response:
Thank you for the comments you provided about your experience at our property, and we apologize for what was clearly an unsatisfactory stay. We are extremely disappointed to have let you down. We work hard to provide the best and cleanest environment for all of our guests, but we will revisit our deep cleaning program to see where we can make improvements so future guests are not similarly impacted. Please give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
It was ok. There was only one thin pillow for each of us and you couldn't even use a cup without asking the front desk. Amenities that are usually basic in any other hotel were not provided. The amenities provided (a bar of soap and shampoo) were so small we had to ask for more which is something we have never had to do. Rooms are not cleaned every day so be aware if you bring back food or order some that the trash can doesn't fit much if you are staying more than one day. The staff was very friendly, but we were in a room r... read more
Business response:
Gabby, thank you for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean and well-maintained hotel with a friendly staff at a good value. We hope you give us another chance to serve you better in the future. S... read more
The hotel would have been perfect but the air conditioner was not working. I spoke with the manager and the hotel is giving me a free night ro compensate.
Business response:
Tandy, we are so glad you enjoyed your time at Extended Stay America. Thank you for your nice review, and we look forward to your next visit. Sincerely, Hotel Management
Nice Extended Stay Sizable room. Nice kitchenette. Need to ask for dishes at check-in, but they were available. Staff was very accommodating and friendly.
Business response:
Tracy, thank you for taking the time to review your stay at Extended Stay America. We’re so delighted to know you loved you well-equipped room and that the service provided by our staff was beyond your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
5 August Good accommodations. We really like having a recliners in the rooms as my wife must sleep In a recliner.
Business response:
David, thank you for your review of Extended Stay America. We are delighted you had a great time here. It was our pleasure having you as a guest, and we look forward to your next visit. Sincerely, Hotel Management
Very clever location, close to a number of stores and dining places. Very, very nice staff.
Business response:
Thanks for choosing Extended Stay America on your visit to our city. We are thrilled to know you liked our courteous associates and that our convenient location was the highlight of your entire stay. Thank you once more for your comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Stayed here before - It's convenient for my needs and the price is right.
Business response:
Kevin, thanks for choosing Extended Stay America. We are glad you had a pleasant stay here and that we could meet your expectations at an affordable price. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 4.2 star rating with 1,476 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.