Extended Stay America - Pittsburgh - Monroeville

Business response:

Thank you so much for the perfect rating of Extended Stay America. It’s great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you are back here. Sincerely, Hotel Management 

Business response:

Thanks for sharing your feedback. Although you liked our offerings and had a great stay with us, we apologize that you weren’t happy with the quality of the dishware. It was a pleasure having you as our guest, and we look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Thank you for your visit. We are glad to see you had an overall good stay but apologize for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management 

Business response:

Darrick, thank you for rating your nice experience at Extended Stay America. It’s always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management 

Business response:

Thank you for your rating. Although your overall visit was pleasant, we are sorry if any inconvenience was experienced while here. We hope you will give us another chance to impress you at a future date. Sincerely, Hotel Management 

Business response:

We are glad you stayed with us, and we appreciate your review. We are sorry your room fell short of expectations. We are remodeling our property this year, and it does take time to complete each part of the project. Please don't hesitate to request an updated suite the next time you stay with us, and we'll do our best to accommodate you. We do hope to see you again when you return to the area. Sincerely, Hotel Management 

Business response:

Robert, thanks for being our guest at Extended Stay America. We are delighted to read you found us to be a good value and that our location was perfect for your needs. Thank you for all of your great feedback, and we look forward to your next stay! Sincerely, Hotel Management 

Business response:

Eileen, thank you for choosing to stay with us and taking the time to share your experience. We are glad to read you had a comfortable stay and found us to be a good value. Thanks again for reviewing the Extended Stay America, and we hope to see you soon! Sincerely, Hotel Management 

Business response:

Hector, thank you for choosing us. It feels good to know you had a pleasant stay with us that our offerings were to your satisfaction. However, we are sorry for the inconvenience you had while you were here. Your feedback is shared with the concerned individuals do the needful. Thank you for being our guest, and we hope to having a chance of hosting you on a future date. Sincerely, Hotel Management