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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The rooms were quite small - not typical of extended Stay America hotels. There were not wnough pillows and when we asked for extra pillows, they did not have any. They gave us blankets instead.
Business response:
Murali, thank you for sharing highlights of your stay with us. We sincerely apologize for not meeting your expectations with regard to your room and the service provided by our team. Your feedback has been shared with the appropriate staff, and we are taking immediate steps to ensure our team is fully equipped to be more responsive. Please consider giving us an opportunity to make your next stay a better one. Sincerely, Hotel Management
Business response:
Thank you for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Nikhil, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Not enough towels and no bath mat to step on when getting out of shower :(
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, please know towels and linens may be exchanged at the front desk anytime and complimentary. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Steelers weekend! From check-in to check-out it was a great stay. Close to everything! I will definitely be booking again next time i'm heading to Pittsburgh!
Business response:
Eric, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you enjoyed our ideal location and had a great stay with us. On behalf of everyone here, we look forward to your return visit. Sincerely, Hotel Management
Fair overall When I arrived, I was given a room on the first floor. The lamp next to the bed didn't have a working bulb. Joseph at the front desk moved me to the second floor. He made sure all lights worked properly for me before leaving. Thank you. The room had ketchup stains on the light fixture nearest the kitchen and no stopper in the bathtub to take a bath. The shower was great and the bed was comfy.
Business response:
Thank you for posting a review of your stay. Please accept our apologies for the maintenance issue you experienced in your initial room. We have shared your feedback with our team, and we have taken actions to ensure that we do not repeat these problems going forward. Your feedback regarding the cleanliness will be shared with our housekeeping team. On a positive note, we are glad to know you liked the overall condition of your room and the service provided by Joseph. We will share your compliments with him. We hope you will... read more
Fair
Business response:
Adrian, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
It was very pleasant; convenient location, easy check in process, spacious room. The shower pressure was great!!
Business response:
Karen, thank you for being our guest at Extended Stay America. We're glad to know our location was ideal for you and that you liked your well-appointed room. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,808 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.