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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok. There was only one thin pillow for each of us and you couldn't even use a cup without asking the front desk. Amenities that are usually basic in any other hotel were not provided. The amenities provided (a bar of soap and shampoo) were so small we had to ask for more which is something we have never had to do. Rooms are not cleaned every day so be aware if you bring back food or order some that the trash can doesn't fit much if you are staying more than one day. The staff was very friendly, but we were in a room r... read more
Business response:
Gabby, thank you for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean and well-maintained hotel with a friendly staff at a good value. We hope you give us another chance to serve you better in the future. S... read more
The hotel would have been perfect but the air conditioner was not working. I spoke with the manager and the hotel is giving me a free night ro compensate.
Business response:
Tandy, we are so glad you enjoyed your time at Extended Stay America. Thank you for your nice review, and we look forward to your next visit. Sincerely, Hotel Management
Nice Extended Stay Sizable room. Nice kitchenette. Need to ask for dishes at check-in, but they were available. Staff was very accommodating and friendly.
Business response:
Tracy, thank you for taking the time to review your stay at Extended Stay America. We’re so delighted to know you loved you well-equipped room and that the service provided by our staff was beyond your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
5 August Good accommodations. We really like having a recliners in the rooms as my wife must sleep In a recliner.
Business response:
David, thank you for your review of Extended Stay America. We are delighted you had a great time here. It was our pleasure having you as a guest, and we look forward to your next visit. Sincerely, Hotel Management
Very clever location, close to a number of stores and dining places. Very, very nice staff.
Business response:
Thanks for choosing Extended Stay America on your visit to our city. We are thrilled to know you liked our courteous associates and that our convenient location was the highlight of your entire stay. Thank you once more for your comments, and we look forward to serving you on a future date. Sincerely, Hotel Management
Stayed here before - It's convenient for my needs and the price is right.
Business response:
Kevin, thanks for choosing Extended Stay America. We are glad you had a pleasant stay here and that we could meet your expectations at an affordable price. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
My stay
Business response:
Armando, we appreciate you being our guest. Thank you for letting us know your visit at Extended Stay America was perfect in every way. We look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
No hairdryer... There are all these fancy things, like refrigerator, cooktop, oven, microwave, and iron. But lacking hairdryer makes my stay tougher. And so the next day I changed my haristyle for the reason.
Business response:
We were happy to read about your wonderful stay at Extended Stay America. We work hard to ensure every guest has a comfortable and relaxing stay. Please note, hair dryers are available upon request at the front desk and always complimentary. Thanks for the great review and we look forward to welcoming you back the next time you are in the area! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,808 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.