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Extended Stay America - Pittsburgh - West Mifflin

3.6
  • Hotels
  • West Mifflin, PA

About this business

HospitalityHotels

Location details

1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.62,024 reviews
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Anonymous 
11 years ago

Hotels.com and this hotel do not work. Dont Book The front desk denied me a room saying they had nothing in their system. I had to sleep in the car at 3am. I showed them a copy of my receipt and they then they told me that it could be a fake. What a croc. DONT STAY HERE! DONT Waste your money. 

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Vicki 
11 years ago

Horrible place to stay The staff was too busy to wait on you because they were too busy flirting! The hallways smell very bad so if anyone has a sensitive stomach do not stay here! The sheets on my bed had not been changed from the person before me! There was hair everywhere! The bathroom had not been cleaned properly because hair was everywhere here as well! Will never stay here again and would not recommend it to anyone! Very disappointed for almost 200 dollars a night! 

Business response:

I appreciate you bringing your experience to our attention. The cleanliness issues that you described are unacceptable, and I sincerely apologize for your experience. In response to your feedback, I will be meeting with my housekeeping staff to review cleanliness standards so that your experience is not repeated. As well, I apologize that you received such poor service from my staff. I will be meeting with them to discuss customer service standards so that this does not happen again. I really appreciate you bringing this to ... read more

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Mark Maxham 
11 years ago

hot water issues The hot-water heater was out for a solid 18 hours, which overlapped two times when I really needed to bathe. I ended up driving over to a cousin's house. When the hot water came back, it was tepid at best. I asked to be comped a day or something, and the gal on duty hemmed and hawed and said I needed to call the manager. Overall, it was pretty disappointing. 

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Marcia 
11 years ago

Dont look under the bed I booked 2 rooms for the week of 7/12/14 through 7/20/14 in West Mifflin PA. I was very disappointed in the cleanliness of the rooms. Our room had dirt, food, bottle caps, a red hat, toenail and or fingernail clippings under the bed. My son and his family had the same filth. We asked for a vacuum cleaner or to have it cleaned up and was told "the deep clean guy has been off" what ever that means we VACUUMED OUR ROOMS OURSELVES! The the next day I went to open the microwave to cook some bacon, imagine ... read more

Anonymous's profile image
Anonymous 
11 years ago
Jodi's profile image
Jodi 
11 years ago

Terrible The beds had hair in them. It was gross. No one at the front desk. Garbage cans over flowing. Couldn't get towels or toilet paper. Said it was our problem. 

Anonymous's profile image
Anonymous 
12 years ago

OLDER HOTEL The staff really was nice and friendly. Top notch staff!! 

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bishop orlando coleman 
12 years ago

bishop I didn't get very good service and. should have received a comp night coupon and still should I'm a bishop of my church cogic and am very displease air didn't work for two days of my four day stay. 

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Geet 
12 years ago

Not recommended Would not recommend the hotel for stay if one wants the room made up each day, wants at least a decent breakfast in the morning, and a lobby to carry on some conversation/work. 

Business response:

Thank you kindly for taking the time to leave your feedback about your recent stay with us! I regret to read that the Grab N' Go breakfast did not meet your expectations. As for the limited housekeeping services, daily housekeeping is available at a minimal daily charge as well as available through our website for certain advance pay reservations. My apologies if this was not communicated to you upon check in. We hope to see you again!! 

Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin

How is Extended Stay America - Pittsburgh - West Mifflin rated?

Extended Stay America - Pittsburgh - West Mifflin has a 3.6 star rating with 2,024 reviews. 

When is Extended Stay America - Pittsburgh - West Mifflin open?

Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.