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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Remembered why we should never ever stay here. First off, we rented two rooms. One was ok, the other smelled like someone had just toked out in the bathroom. I brought it up to the front desk and he said they could bring a machine to suck out the smell but no one could be in there. We just traveled across the country and now we can't go in our room? Asked for different rooms, he was able to accommodate on a different floor. Next am at 6am, the fire alarm goes off, turns out someone had been smoking in the stairs. Decide to h... read more
Would stay again at half the price The management must not be great, because no one seemed motivated to be there. You are unable to control the fan on the AC units to drown out the noise from the thin walls and ceilings. Was disturbed by maintenance before 9 am with DND tag on the door. No blow dryer in room. Hot coffee at all hours was good. Overpriced for what it is.
Business response:
Thank you for your recent review of your stay. I am sorry to hear that you was waken up by our maintenance team and I will look into this. Thank you very much for providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
I was mistakenly asked to leave the hotel twice due to staffing miscommunication. I was charged twice for my room due to staff misbooking. I spent more time undoing staff incompatence than with my family. NEVER AGAIN!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. It disappoints me to read that you had so many issues with miscommunication with our staff. This is unacceptable. I will address our staff on what proper communication to use with guests that match our high-quality standards. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. I do hope that you will return to our hotel, or any of our other brand locations across the U.S. and Canada in the fu... read more
Do not stay here. They have bed bugs! I checked the beds and didn't see any signs the night I stayed but in the morning we found 2. Gross! Never again will I stay at this hotel. Staff was no where to be found when I jetted out of there. Poor service!
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our most sincere apologies for the room conditions you experienced. To prevent this from happening again, we are proactively working to resolve this issue both onsite and with a professional service company. Additionally, I will work with our staff to make sure each guest receives professional and prompt customer service. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We hope that you will ... read more
Bad Odors Room smelled like a sweaty Dog!
Business response:
I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be reviewing our cleaning and room inspection procedures with our staff. Our team is committed to satisfying our guests, so we are very thankful for your feedback. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Nasty! never Again.
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Too pricey for no service. The room was fine when we got there, but there is little service. We had to ask for everything, towels, toilet paper, dishes, hair dryer. The towels and soap were updated once in a week but they didn't clean the toilet which was growing mold. Grab and go breakfast was the same everyday, gets boring when staying a week, need to change it up a little. For the price I paid I would not stay again!!
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies that your stay was not to your expectations. Your comments were reviewed by the staff, and we will be making sure we are thoroughly inspecting rooms to our company’s high standards and clearly communicating our amenities to ensure that your experience is not repeated. Thank you very much for bringing this to our attention. We would love to have another chance to provide you with a better experience at... read more
room smelled AC fan was noisy flashing light on ceiling when room was dark median in road made left turns out of the parking lot impossible the so called breakfast was horrible
Business response:
I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay and great customer service. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
Disgusting Bodily fluids, condoms, trash under bed, black mold, found under bed and in heater. Hypodermic needle found
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 3.6 star rating with 2,024 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.