Extended Stay America - Pittsburgh - West Mifflin

Business response:

Dear Adrian, Thank you for your review; it's nice you enjoyed your overall stay with us. However, we are sorry the breakfast options were not to your liking. We will make a note of your feedback as we always want to know how to improve our guest experience. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Safe travels! Sincerely,Hotel Management 

Business response:

Dear Joe, Thank you for being our guest at Extended Stay America. Our team works hard round the clock to ensure a pleasant visit for every guest. Therefore, we were thrilled to read about your seamless check-in experience. We will enjoy sharing your compliments with our team. It was a pleasure hosting your stay; we hope to welcome you back soon.Sincerely,Hotel Management 

Business response:

Thank you for your excellent rating, Robert! It’s great to know you had a positive experience at Extended Stay America. We appreciate your feedback and look forward to your next visit!Sincerely,Hotel Management 

Business response:

Dear Rita, Thank you for including Extended Stay America in your travel plans. Your feedback is essential to us. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area. Sincerely,Hotel Management 

Business response:

Dear Ellen, Thank you for evaluating your recent visit to our hotel. We strive to deliver an excellent experience for every guest. Therefore, we regret failing to exceed all your expectations. We will share your review with the appropriate individuals to ensure we always meet our brand's high standards moving forward. Thank you for bringing your concerns to our attention as we continually strive to improve our services and accommodation. We hope you will revisit us and thoroughly enjoy our hotel at its best next time your tr... read more