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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Tiana, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
Location was amazing! Breakfast needs improvement.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a great stay with us and loved our ideal location. Also, we have taken a note of your feedback with regards to our grab-and-go breakfast, and we will share it with our Brand Leaders to enhance our future guests’ experiences. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
First Stay at Extended-Stay It was totally awesome. Only thing is the vending machines could use an update. The soda machine was not working properly the sodas came out warm evdrytime we tried thinking maybe they had just filled it. But the rest of our stay was vreat
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a great stay with us. Also, we have taken a note of your feedback as it helps us to enhance our future guests’ experiences. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Nice Area Great
Business response:
Kaela, thank you for being our guest at Extended Stay America. We are delighted to know you had an amazing stay with us and loved our ideal location. On behalf of everyone here, we invite you to visit us again. Sincerely, Hotel Management
Proximity to everything I was there for. Quiet, yet close to freeway. LARGE rooms. Staff very accommodating.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased to know you found our location ideal for your needs and liked your spacious suite. It was a pleasure to have you here, and we hope to see you again soon. Sincerely, Hotel Management
Great place. These hotels are always great.
Business response:
Thank you for the wonderful feedback of Extended Stay America. We are delighted to know you had a great stay with us. It was a pleasure accommodating you, and we look forward to seeing you back soon. Sincerely, Hotel Management
bad hotel vey old hotel the smell and the elevator was getting stuck all the time
Business response:
Maria, thank you for being our guest. We are sorry our hotel was not to your expectations. Your feedback with regards to the odor has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. Also, we have alerted our maintenance team about the elevator, and they are checking and fixing it immediately. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
if you like no customer service indent like if you need anything, (i needed pillows) and there is no staff to bring it up, so you need to get them yourselves. Also it claims to have breakfast...no its muffins and coffee!! Thats it!!! that was one reason i stayed there
Business response:
Olivia, thank you for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean and well-maintained hotel with a friendly staff at a good value. We hope to welcome you back soon! Sincerely, Hotel Management
Will not stay here again. The room smelled too much like cigarettes and the breakfast was not good.
Business response:
Jacqueline, thank you for being our guest. We are sorry for the unpleasant experience you had with your room and that you were unhappy with our grab-and-go breakfast offerings. Your feedback will be shared with our Brand Leaders to enhance our future guests’ experiences. Also, we have asked our housekeeping team to deep clean the room to remove the smoke odor. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,496 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.