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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Extended Stay America Hotel Pleasant Hill - Buskirk Ave. is located at 3220 Buskirk Ave, Pleasant Hill, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location for my purpose, and friendly and helpful front desk staff.
Business response:
Sandra, thanks for reviewing your visit at Extended Stay America. We are delighted to know you were impressed with our convenient location and that you were impressed with the courteous service provided by our team. Our staff has appreciated you for recognizing their hard work. Thanks once more for your comments, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Ok
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and review like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Comfortable suites Very comfortable and spacious rooms with kitchenette. Rooms are newly renovated.
Business response:
Thank you for the 5-star review of Extended Stay America. It feels great to know you had an excellent stay with us and were impressed with the comfort of your well-maintained room. We appreciate you being our guest and look forward to serving you again soon. Sincerely, Hotel Management
Exterior vs interior I believe that based on how much I paid the hotel interior should have been a lot nicer. For example the elevator was sketchy. It wouldn’t open fully in one motion it staggered. I paid 226$ and for me that’s a lot of money and I don’t believe the hotel was worth it.
Business response:
Thank you for reviewing your stay at our hotel. We are pleased to know you had a pleasant visit. However, we are sorry we missed meeting some of your expectations and regret the inconvenience it caused. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service that we typically provide. Sincerely, Hotel Management
Business response:
Enrique, many thanks for posting your gracious rating. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was great to have you at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Great value for convenient location The hotel staff was friendly and check in was quick. The room was clean. There was a problem the deadbolt in the exterior door to Room#136. Otherwise, the staff lent us pots and spoons and we were able to make dinner in the room. The beds were very comfortable and the staff lent us extra blankets. We liked the general area. We felt safe and there were Safeways, Targets and other stores nearby.
Business response:
Jennifer, thanks for being our guest and for the feedback. We are thrilled to read you were not only benefitted with our convenient location but you also liked the service offered by our staff and that we met and exceeded all of your expectations for making your stay a perfect one. Thanks once more, and we look forward to seeing you again whenever your travels bring you back to Extended Stay America. Sincerely, Hotel Management
Business response:
Massoud, thanks for the four-star rating. We are glad you had a comfortable stay at Extended Stay America. We hope to see you again in the future. Sincerely, Hotel Management
Business response:
Wow - Ciara, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The rooms could use some updating. The location was good. Lots of shopping near by.
Business response:
Thanks for including Extended Stay America in your travel plans. We are thrilled to know our location was ideal for your trip and that you had an enjoyable time with us. We have taken a note of your observation. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 4.2 star rating with 1,370 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.