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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kimberly, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Great price Service was excellent, however, the rooms are a little run down, a little facelift wouldn’t hurt, overall good stay for the rate!
Business response:
Thank you for staying at Extended Stay America and for the feedback. We are glad to read you liked service offered by our staff and that you were impressed with your room along with the great value we offer. It was a pleasure having you as our guest, and we would love to welcome you back soon. Sincerely, Hotel Management
It was okay staff friendly not to clean
Business response:
Frances, thank you for reviewing your stay at Extended Stay America. Although you were pleased with the service provided by our staff, we’re sorry for not meeting your expectations. We appreciate your valuable feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
not too bad A lot of work being done...not happy with breakfast, it was just a granola bar and coffee
Business response:
Clifford, thank you for choosing our hotel. We’re sorry that our grab-and-go breakfast was not as per your expectations. Please be assured that we will share your feedback with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. We hope the positive aspects of your stay will bring you back. Sincerely, Hotel Management
Pleasant Hill Extended Stay Ok for 1 night. Don’t expect the usual amenities as a regular hotel. No coffee pot or blow dryer, without requesting. But early check-in was a plus. Nice staff.
Business response:
Kerry, thank you for taking the time to post a review. We are pleased to know you liked our friendly staff and that overall you had a pleasant stay. However, we apologize our hotel amenities were not to your expectations. As our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Thanks again for staying with us, and we hope to welcome you back soon! Sincerely, Hotel M... read more
Really nice customer service provided by the staff...very clean in and outside premises..nice quiet location. I Highly recommend this Hotel...
Business response:
Thank you for the fantastic review of Extended Stay America. We are delighted you were 100% satisfied with everything we offer and that you had an enjoyable stay. Thanks for recommending us, and we look forward to hosting you again when travels bring you this way. Sincerely, Hotel Management
Hotel was basic, room was big, other guests were load late at night
Business response:
Thank you for staying at our hotel. We are happy you liked your spacious room and that you had a comfortable stay. However, we are sorry we missed meeting your expectations and regret the inconvenience caused. We hope to have the opportunity of welcoming you again so we can provide you with a better experience. Sincerely, Hotel Management
The comfort of home The staff was professional and very understanding to our needs. The front desk staff made it easy to save money while we were able to make reservations on line prior to check out.
Business response:
We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgement of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management
Price was Good Price was good and that was about it. Hotel smelled like weed when we came in. The front desk person was unprofessional. The elevator was sketchy. We stayed on a non-smoking floor and the floor reeked of smoke. Our room door was broken. The room is outdated. The bathroom smelled like poop literally and neither of us had pooped in it at that time. Good points: Price, bed was not as uncomfortable as other places, dogs allowed, safe location, good parking.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,496 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.