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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a pleasant stay The girl working that night was amazing. She was super friendly and helpful. The only downside was the place kinda smelled like smoke and the bed was so stiff. My bf liked it but it wasn't comfortable to me. I'd stay again though.
Business response:
Thank you for being our guest at Extended Stay America - Pleasant Hill - Buskirk Ave. We are glad to know you enjoyed your overall time with us and were impressed with our courteous associates. However, we are sorry for the issues you experienced and regret the inconvenience it caused. I will be sure to share your concerns with the housekeeping team in an effort to improve our service. It was our pleasure hosting you and your boyfriend, and we look forward to serving you better in the future. Sincerely, General Manager
On business... Liked the large room, refrigerator and sink. Good internet and computer table.
Business response:
Thanks for choosing Extended Stay America - Pleasant Hill - Buskirk Ave. We are pleased that you loved our facilitates and service. It was our pleasure knowing that you enjoyed your clean, comfortable room. Thanks again, we hope to see you soon. Sincerely, General Manager
The rooms were clean and neat but where starting to show some wear There was always litter outside the hotel
Business response:
Fred, thank you for your candid review, and we are happy you liked your clean room. However, your experience is not representative of our usual performance, and we regret falling short of your expectations. I hope this isolated incident will not deter you from returning to enjoy a great stay at Extended Stay America - Pleasant Hill - Buskirk Ave. Sincerely, General Manager
Business response:
Michelle, thank you for staying with us and taking the time to post your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Thank you for choosing us. We are pleased that with the exception of a few issues, you had a pleasant stay. We enjoyed having you as our guest and hope to have the opportunity to welcome you back on a future visit. Sincerely, General Manager
Business response:
Bernard, thank you for being our guest at Extended Stay America - Pleasant Hill - Buskirk Ave. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager
One night only Upon arrival the receptionist was very friendly and we chatted while being checked in. The room had a very unpleasant smell like things happened in there. I checked the bed and it seemed like they were never replaced just straightened out by housekeeping. There were cigarette burns on the Blankets. I didn't want to make a fuss so I simply asked for new sheets and spent my night there. It was only for a night. The location is interesting and a bit random.
Business response:
Thanks for your evaluation. We are glad you had an overall pleasant visit and that you liked the service provided by our Front Desk staff. That being said, we are sorry for the issues you encountered in your room. Your concerns will be shared with our housekeeping team, and we will be more diligent in our efforts. We hope you will give us another chance to provide you with a better stay experience. Sincerely, General Manager
Outstanding front desk employee! I hope Teesha is recognized for being the outstanding employee she is. While she gives new meaning to multi-tasking, she never lose her gracious and welcoming manner. She went out of her way to provide little extras without being asked. I watched her handle a crowded lobby of customers, taking care of 3 at the same time and never losing that beautiful smile. Such a great way to begin a stay.
Business response:
Gail, thank you for choosing Extended Stay America - Pleasant Hill - Buskirk Ave. I am so pleased that you enjoyed your stay. We appreciate you for recognizing Teesha. Please be assured that I will pass along your comments to her. We appreciate your review and look forward to having you stay with us again. Sincerely, General Manager
Convalescing respite Quiet and restfull. Only 3 miles to John Muir hospital.
Business response:
Stephan, thank you for being a guest at our hotel. We are pleased to know you enjoyed your overall stay and that our location close to various attractions of the city worked well for your needs. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,496 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.