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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Extended Stay America Hotel Pleasant Hill - Buskirk Ave. is located at 3220 Buskirk Ave, Pleasant Hill, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location, close to bart and hwy The room was very nice, but I wouldn't want to extend my stay beyond one night. The staff at the front desk were a bit rude, I could tell they hated their job, so that set a bad precedent from the beginning of my stay. The grab and go breakfast was a pitiful set up.
Business response:
Thank you for your review. I sincerely apologize for the service issues you experienced. In response to your feedback, I will coach our staff to ensure that each guest receives professional customer service. I will also make sure we are clearly communicating our amenities during guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback.
conflicted People at the front desk are always very nice very accommodating they do it they can I have been there before and it's like seeing old friends again the staff at the front desk I definitely give a five I would give it 10 there was 10 to give but the condition of the motel and the price they want for it and the quality of the breakfast is not worth it I really doubt I'll be going back and it's a shame you can I really like the staff at the desk
Business response:
Thank you for taking the time to write a review of your stay. I appreciate your kind comments about our staff; however, I sincerely apologize that we were unable to meet your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable stay. Your feedback is very important to us, so thank you for sharing. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
Biz trip Room was ok. Walls are thin so you hear everything and makes it hard to sleep. Bed was uncomfortable so made for a rough night of sleep. Staff was nice.
Good location but service needs to improve There is no clean up service during 4 night staying!
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 4.2 star rating with 1,370 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.