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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room is comfortable The pool is closed due to repair. The blow dryer & the clock don't work. No ice maker in the building. The room is clean & comfortable. I love having the kitchen in the room.
Business response:
Karl, we appreciate you being our guest at Extended Stay America - Pleasanton - Chabot Dr. It’s our pleasure knowing you loved your spotless room along with the kitchenette. However, we apologize for your disappointment with our amenities. We receive many positive comments regarding our full size refrigerator/freezer which includes ice trays for your convenience. Therefore we do not have ice machines on our property. Your concerns regarding the blow dryers and clock will be shared with my engineering team to take corrective ... read more
Business response:
Clint, thank you for sharing your perfect rating. We appreciate you choosing Extended Stay America - Pleasanton - Chabot Dr. and look forward to welcoming you back soon. Sincerely, General Manager
Muy bien..! Todo muy bien, cine y tiendas y la estación del Bar muy cerca
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America - Pleasanton - Chabot Dr. and loved our location which made your stay enjoyable. We hope to welcome you back soon. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your gracious rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Pleasanton - Chabot Dr. Sincerely, General Manager
cozy The room was clean and bed was comfy
Business response:
Rogelio, thank you for the feedback about your stay at our hotel. We are happy that you liked your clean & comfortable room. It was a pleasure to have you as our guest, and we hope to welcome you back soon. Sincerely, General Manager
Business response:
Dane, many thanks for taking the time to post your gracious rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Pleasanton - Chabot Dr. Sincerely, General Manager
Nice and good rate, clean and nice employees, good quiet location.
Business response:
Thank you for being our guest at Extended Stay America - Pleasanton - Chabot Dr. We are glad to know you liked your clean room and were impressed with the service provided by our associates. It was a pleasure having you here, and we hope you will come and visit us again soon. Sincerely, General Manager
We got there after midnight, we had to wait for 3-4 minutes for the attendant to unlock the door and we got wet as the sprinkler system was on. We found trash under sofa bed, a blade on the floor near one of the beds.
Business response:
Bertha, please accept our sincere apologies for not living up to your expectations. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is important to us, and we will use it to improve our services going forward. We truly hope you will consider giving us a second chance in the future. Sincerely, General Manager
I felt like I had to beg to get any dishes I thought the staff was completely rude
Business response:
We apologize for the behavior of our associate, and thank you for informing us of this incident. We can understand your disappointment, and we're sorry for the inconvenience you encountered. We provide thorough training for all associates, and we will redouble our efforts. Please visit us again so we can provide you with the hospitality you should always expect from us. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 3.2 star rating with 2,152 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.