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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just ok Disappointed they did not clean the room during our entire stay.
Business response:
Thank you for your recent review. We are glad you liked our location and that your overall stay was a pleasant one, but after reading your feedback about housekeeping not visiting your suite, it appears we may have missed an important communication during your check-in. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. In response to your feedback, we will be co... read more
Love it. Was so easy to find from freeway, quite, clean. Will return as soon as we are in the area again.
Business response:
Your feedback is much appreciated. It is good to know you enjoyed staying at our hotel and that you would stay with us again. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
Overall the stay was okay. I did however had to make a run at night and there was a random man in the back looking in cars and trying to get into the hotel through the rear doors. That was a little unsettling. Also, the backdoors were dirty, the AC's in the hallways were really dusty, and the check in staff forgot to inform us that there would be no cookware or utensils in the room. After speaking with one of my friends, apparently these items have to be specially requested.
Business response:
Thank you for taking the time to share your experience. First, please accept our apologies for the cleanliness issues and the lack of communication from our staff. We will work on this to make sure guests are being well accommodated. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
Roomy clean rooms and friendlyfront desk
Business response:
Thank you for your comments. We are always glad to read how well guests were accommodated at our hotel. It is good to know you valued the cleanliness of your room and how welcoming our staff was. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
room service was not provided everyday. for example if I needed more towels I had to take them to the front desk for an exchange.
Business response:
Thank you for taking the time to share your experience. I am glad you had a pleasant stay, but please accept our apologies that our housekeeping policy was an inconvenience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Great family stay for the value!! It was good stay for my family. We had everything we needed and great packaging when I asked for all the items on the card at front desk like coffee maker etc... Close to Luckys supermarket. We cooked spaghetti and was asked what floor we wanted. We got pool view!!! They also had a dishwasher.
Business response:
Thank you for taking the time to share your experience. It is great to see our hotel was just what you needed and that you favored our convenient location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Yes I will recommend the hotel but the support staff should have some information about the near by communication means
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 4.2 star rating with 1,249 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.