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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nothing was terribly bad but wouldn’t stay here again. There’s only a bar of soap for toiletries. If you plan on using the pull out bed or traveling with a family, good luck getting blankets for it. I would suggest bringing your own linens. Staff was not very accommodating I feel like you can spend an another $30 and have a much more comfortable experience.
The room was not clean. The swimming pool was under repair. We chose this motel for the pool in anticipation of the 100 degree weather. The bathroom linen had holes and the kitchen had absolutely NOTHING in it. A dog was barking in the room across the hall ALL night. I will NEVER stay at one of their hotels again.
Concerning Was ok until vagrant types came into lobby causing safety concerns for me and my sister visiting in the lobby. Also claims of breakfast included but no coffee/no breakfast. A cereal bar and nothing else coffee was gone and not replaced. No no breakfast at all
Not what I was expecting based on the photos. This was more of an apartment complex feeling than a longer stay hotel. Not clean, but it was fairly quiet.
Breakfast was not great at all. Bed was very firm/springy
STAY AWAY This is a horrible place to stay. Customer service is non existent. From the start of our stay there was no one at the front desk and when a young kid finally showed up he was annoyed at having to check us in. The room we were given on the third floor STANK. The smell was so awful that my daughter became ill for the rest of the stay. The door was broken, the locks were broken and the fixtures in the bathroom were being held up by some kind of putty. When I went down to request a room change another guest was compla... read more
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Business response:
Dear Tamara, We thank you for rating your stay. Please accept our apologies for any oversights that may have occurred during your time with us. We want every guest to have a memorable stay, and we regret if this was not your experience. We hope you will revisit so we can continue to provide the exceptional hospitality for which we are known. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 3.2 star rating with 2,087 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.