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Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
- Hotels
- Beaverton, OR
About this business
Location details
18665 NW Eider Ct, Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had to ask for a tv remote, took four different remotes for them to find one that worked. Asked about ice machine, they said they don't have one. Then told me there should be ice cube trays in the freezer in the room. There weren't any so they gave me some. So obviously having to wait for trays to freeze. Front door automatic openers don't work; real fun when you're trying to maneuver a luggage cart in thru there. And lastly, the other exterior doors don't always accept the room card key, as in not functioning correctly.VERY... read more
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay, including issues with the TV remote, ice availability, door accessibility, and key card access. We understand how frustrating this can be, especially while traveling with luggage. Our rooms are equipped with full-size refrigerators, which is why an on-site ice machine is not provided. We regret the delay and confusion in supplying ice trays. While occasional equipment malfunctions ... read more
No . My upstairs neighbors were ao loud i couldn't sleep
Business response:
Dear Guest, Thank you for taking the time to provide your feedback following your recent visit. We appreciate you sharing your experience, as guest input is valuable to us. Please accept our sincere apologies for the disruption you encountered during your stay. Ensuring a calm and comfortable environment is important, and your comments have been shared with our team for review. We regret that your visit did not meet expectations and hope you will consider returning in the future, allowing us the opportunity to deliver a more... read more
The hotel had no amenities. No ice machine, no gym, no blow dryer, and it's personal preference but I hate when hotels don't have conditioner. The kitchen functioned but there were no dishes of any kind in the cupboards.
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your stay did not meet expectations, particularly regarding the lack of amenities and kitchen supplies. We understand how important these comforts are when traveling, and we regret the inconvenience this caused during your visit. While some offerings may be limited due to the nature of our property, your comments have been shared with our team as we continue working to improve the guest experience. We value your input and hope yo... read more
My stay was disappointing from start to finish. First issue: no guest printing services—a basic necessity for business travelers. Instead, the night manager handed me a business card and told me to email my documents so they could print them “later.” Not exactly professional. Then came the noise. A blasting stereo outside was so loud the bass vibrated through my room for nearly an hour. Just when that ended, two vehicles across the street decided to put on an extended burnout smoke show, filling the hotel parking lot with a ... read more
Business response:
Dear Guest, Thank you for taking the time to provide such detailed feedback, and please accept our sincere apologies for the frustration you experienced throughout your visit. We understand how disruptive these circumstances can be, particularly when traveling for work, and we regret that we did not meet your expectations. Some situations described involved factors beyond our immediate control, and certain amenities are offered in line with our current service model; however, your comments have been shared with our leadershi... read more
Dirty
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are genuinely sorry to hear that the condition of your accommodation did not meet the standards you expected. Your comments are important to us, and we are addressing the concerns you raised to ensure a more consistent and welcoming environment for future guests. We hope you will consider giving us another opportunity to provide a far better stay. Sincerely, Hotel Management
We had 0 pillows in our room for 2 guests. Then they brought us two of the flattest pillows possible (at least they brought some) and said they didn’t have any other pillows. There was no remote for the TV, when we asked for one, they brought it but it didn’t work on our TV. Glad we only had to stay for one night…. Run far far away from Extended Stay in Beaverton.
Business response:
Dear Guest, We are very sorry you didn't have a restful night's sleep. Quality and comfort are central to what we provide our guests; therefore, we regret not meeting these expectations with the bedding and pillows during your stay. We also apologize for the inconvenience with the television remote. Your experience falls short of the standard we strive for, and we appreciate you sharing these concerns so we can address them with our team. We hope you will consider giving us another chance to provide you with the perfect stay... read more
Frequently asked questions about Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
How is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. rated?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. has a 3.6 star rating with 2,105 reviews.
When is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. open?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. is open now. It will close tomorrow at 12:00 a.m.