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Extended Stay America - Portland - East
- Hotels
- Portland, OR
About this business
Location details
3013 NE 181st Ave, Portland, OR, 97230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My room smelled like a dog kennel. Front desk advised me all rooms allow pets, there are no designated non pet rooms. Be aware , the stench was so bad it made me physically ill and there was nowhere to go late at night so I had to deal with it. Towels had pet hair and sheets were stained and room was cold and drafty.
Business response:
Dear Guest, Thank you for taking the time to share your experience, and we are truly sorry for the discomfort you encountered during your stay. We understand how upsetting it must have been to arrive late and feel unable to relocate, especially when the environment did not meet basic expectations for comfort or cleanliness. While our accommodations are designed to welcome all travelers, we recognize the importance of maintaining a consistently fresh and well-prepared space for every guest. Your feedback has been shared with ... read more
Horrible sucio las cobijas toallas el baño todo me tocó un cuarto con mal olor y 80 % sucio por donde quiera
Business response:
Dear Guest, Thank you for taking the time to share your experience. We regret that your stay did not meet acceptable standards and sincerely apologize for the discomfort this caused. Your comments are concerning and have been shared with our leadership team to ensure immediate attention and corrective action. While we strive to provide a comfortable and well-maintained environment, we acknowledge that this fell short during your visit. We appreciate your feedback, as it helps us improve, and we hope you will consider returni... read more
Room wasn’t clean and had smoke smell. Overall not that great experiance .
Business response:
Dear Guest, Thank you for sharing your feedback. We are truly sorry to hear that your room was not adequately cleaned and that you encountered an unpleasant smoke smell during your stay. This is not the experience we aim to provide, and we apologize for the inconvenience and discomfort this caused. Your comments have been shared with our team so we can address these issues promptly and reinforce our cleanliness and smoke-free standards. We appreciate you bringing this to our attention, as it helps us focus on important impro... read more
For what the price of what you pay, the room smells felt like i was in a motel 6 with a bed that squeaked every time i moved. Shower was not clean, so i shiwered at a friends house
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet expectations and that aspects of your room caused discomfort during your stay. Cleanliness and comfort are always top priorities, and your comments have been shared with our housekeeping and maintenance teams for immediate attention. We appreciate your input and hope you will allow us another opportunity to provide a more pleasant and satisfying visit. Sincerely, Hotel Management
The chair was all scratched up the bed smelt nasty, dirty BO smell the bed felt gappy and it hurt my back.
Business response:
Dear Teresa, Thank you for sharing your experience with us. We are truly sorry to hear about the discomfort you experienced during your stay, including the condition of the furniture and the bed. This is not the standard we strive to maintain, and your comments have been shared with our team so immediate improvements can be made. We deeply regret the impact this had on your comfort and rest. Please know that we are working diligently to enhance both our accommodations and cleanliness standards. We sincerely hope you will con... read more
The staff was very kind however this hotel was disgusting, dirty, and completely unacceptable. The entire place smelled like wet dog, they had fans blowing down all the hallways to try and help but it was horrible. There were several "residents" sitting around the property in wheelchairs with IV drips and colostomy bags. I kicked actual dog crap that was in front of the lobby door ... I was so heated about the condition of the hotel I didn't see it.The room they checked us into was "supposed" to be out of service but apparen... read more
The hotel had a strange smell when we walked in but it wasn’t too bad. Once we got to the room, the smell was way worse. There was nothing we could to do help as it seemed it was coming from the vents themselves. The bathroom did not appear to have been cleaned. There was poop inside the toilet bowl and hair and pee stains on the rim.
There’s a very loud military plane training place nearby. There are people living long term in the building who cooked up lots of different smells and made lots of different noises throughout the night. I saw either a spider or roach in my kitchenette. Not the worst place but overpriced for the quality
Frequently asked questions about Extended Stay America - Portland - East
How is Extended Stay America - Portland - East rated?
Extended Stay America - Portland - East has a 3.4 star rating with 667 reviews.
When is Extended Stay America - Portland - East open?
Extended Stay America - Portland - East is open now. It will close tomorrow at 12:00 a.m.