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Extended Stay America - Portland - East
- Hotels
- Portland, OR
About this business
Welcome to Extended Stay America - Portland - East! We are the perfect location for business travelers, students, tourists and those relocating to the Portland, OR area who need to find a home away from home for several nights, a week, a month or even longer. Our hotel is conveniently located off I-84 and is only 7 miles from the Portland International Airport. From our location, you can easily visit local attractions such as the Oregon Museum of Science and Industry, Oaks Amusement Park, Washington Park and the Portland Art... read more
Location details
3013 NE 181st Ave, Portland, OR, 97230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They do not have a gym. You have to ask for dishes. The worst part is what they call BREAKFAST… some single granola bars, Oatmeal and cheap muffins. Other than that it was clean & safe.
Business response:
Dear Jennifer, Thank you for sharing your thoughts about your recent stay. We are glad to hear you enjoyed our clean and safe facility. However, we apologize for not meeting your expectations in highlighted areas, and we appreciate you bringing this to our attention. We will address this with our respective teams, so we can ensure your next stay is exceptional. Thank you for being our guest, and we look forward to your next visit.Sincerely,Hotel Management
Clean, Large and Comfy The room was huge, minimalistic. The shower was large enough for 2 people. Very clean and the bed was really comfortable. There was a full size fridge if you needed to keep food and a small range to cook. We only stayed a night, but would have gladly stayed longer if we were going to be in town longer.
Business response:
Dear Dina, All of us here at Extended Stay America are thrilled to read you loved your time with us! We are glad you loved our comfortable beds and clean, well-appointed rooms. We appreciate you mentioning how convenient it was to have a fully-equipped kitchen in your suite, as this is an essential feature for many of our travelers. We like to think we provide our guests with the perfect home away from home, and we are glad you agree! It was a pleasure having you as our guest, and we look forward to seeing you soon. Sincerel... read more
Staff was very kind, Annie checked us in, very friendly. The place was quiet, felt safe, comfortable. The bed sheets had some stains but I called for a new set and they were very kind and apologetic about it. Some burn marks on the floor and the breakfast advertised in the booking was a tad misleading. We got up thinking there would be eggs/bacon, that kind of thing but it was granola bars, packaged oatmeal. Other than that, pretty good for a night. The basic room does come with a kitchen which is nice but you do have to pay... read more
Business response:
Thank you
It was a nice stay for a very short trip. There were a few pros and cons like every hotel. Be careful with third party bookings and checking in very late. We landed around 12:30am and didn’t get there until 1am. We called to inform them that we were coming late. First rep was very helpful but checking in had its difficulties. Had to call my bank to confirm that we paid for the stay after going back and forth for about 30mins. Aside from that, the manager seemed really nice and fixed everything the next day. Angela was great.... read more
Business response:
Dear Carmen, Thank you for taking the time to write a review of our hotel, Extended Stay America. Although you had a good time with us, we are sorry about the issues you experienced and will look into them and ensure they are addressed adequately. We hope to make your next stay with us outstanding in every respect.Sincerely,Hotel Management
Great place for families. Great stay in a comfortable room & safe location. The staff was super helpful & so kind to my kids.
The staff was friendly and helpful when called upon. The room was clean and very spacious. The kitchenette was perfect for me to cook dinner each night for me and my son. The laundry room on site was great. Every night I was woken up by slamming doors. I was above the lobby and main entrance. There were always people hanging out in front of the hotel and around 3am and it would wake me up with people going in and out of the hotel entrance. People had to exit out of three doors that were secured and would slamm shut. The hall... read more
Business response:
Dear Joseph, Thank you for reviewing your recent stay with us. We appreciate your compliments about where we are excelling and your comments regarding things we can improve. It is always lovely to receive positive comments from our guests, but we are also grateful to learn from comments like yours. Your feedback is invaluable to us as it highlights where we need to refocus our efforts, and we assure you we will. We hope you will consider giving our hotel another chance so we can leave you with a much better impression on you... read more
Comfortable stay in the outskirts of Portland, on my way back to Vancouver, BC from Crater Lake National Park. Nice place to split up the driving and also a perfect launchpad for exploring Cannon Beach. The bed was very comfortable, and the shower was piping hot with really good water pressure! Appreciated having a large fridge, freezer and microwave. Not too many dining options in the neighbourhood, but did manage to find a Subway - it’s pretty much the only thing that offered a healthier alternative. My only complaint was ... read more
Business response:
Dear Lindsay, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to hear you enjoyed your comfortable suite, fully equipped kitchen, and the amenities in the room. We apologize for the trouble you faced with the single towel and the floor mat. We would like to inform you that our front desk is available around the clock and that fresh linens and towels, along with any toiletries, are always available at the front desk on a complimentary basis. Hopefully, we will h... read more
Frequently asked questions about Extended Stay America - Portland - East
How is Extended Stay America - Portland - East rated?
Extended Stay America - Portland - East has a 4.3 star rating with 358 reviews.
When is Extended Stay America - Portland - East open?
Extended Stay America - Portland - East is open now. It will close tomorrow at 12:00 a.m.