Extended Stay America - Portland - Hillsboro

Stefanie 

on Expedia

4 months ago

Once we saw cockroaches, our stay became less than comfortable. 

Alexandra 

on Expedia

5 months ago

Room was dirty; lots of bugs; and they had maintenance while I was there where they changed out the beds and got new TVs. When I came back to my hotel room, they brought the new bed in, but didn't make it so on my vacation after a day out I had to come back to my hotel and make my own bed. not really a problem, but on vacation, not ideal at all. 

Brian 

on Expedia

5 months ago

Dirty and noisy 

Steven 

on Expedia

6 months ago

I am requesting a portion of my last four days at the hotel that I booked through Expedia, but paid three on site. The hotel's WIFI wiring was down for almost a week, and I was unable to login to finish very important legal papers I needed to finish. I would have moved from the hotel if it was for the fact that the amount of papers I had were sorted and placed in the room in a specific order and had to be entered online in that order. Not only did the lack of wifi stop me from working on the case, but it also prevented the f... read more

Amy 

on Expedia

6 months ago

This was my absolute WORST experience in a hotel in my entire life. The hotel its self is not very clean. There were the same pieces of garbage, food and hairballs lining the carpets in the halls the entire time I was there. That wasn’t my breaking point, this was. I came back to the hotel around midnight after a wedding and my key card wasn’t working and I couldn’t access my room. I went to the lobby and the “maintenance” guy tried to open my door with my key and his master key and neither worked. Apparently there were abso... read more

Steven 

on Expedia

6 months ago

I booked and paid intermittently, waiting for the wifi to work on.a very important legal project, and the Wifi was down in the office and throughout the hotel. I was told by the 3rd party wifi provider it would be up in 24-72 hours, and that was my second day (aug 18) but the wifi was ought until Friday night, Aug 20. I couldn't finish my project but was prepared to EXTEND MY STAY another week now that the WIFI was working. There is no way to simply say "EXTEND MY STAY" on expedia. I can't find how to book the same room on y... read more

Holly 

on Expedia

6 months ago

Not so good I’m sorry. But the whole hotel smelled like a dumpster. The only reason we ended up staying is because the bed was clean. Ended up to be hard as concrete. Won’t be back. 

Steven 

on Expedia

6 months ago

why does EVERY HOTEL HAVE RIPOFF CABLE SETUPS THAT DOBN'T SHOW THE NAMES OF THE MOVIES, CANT SYNC THE GUIDE CHANNEL SHOWS COMING U, AND ONE ACTUALLY IS SHOWING YESTERDAY'S DATE AND IS THREE HOURS BEHIND. This means wbat you read on the channel guide is the show playing on east standard time. too bad you are on Pacific Standard Time. You have no idea what channel is currently showing. It's already passed by, you are three hours ahead. How hard is it to get a tech in to sync the cable because every room has the same problem. A... read more

stephanie 

on Expedia

6 months ago

Dirty and moldy I arrived as a late check in after a 12 hour long drive . It was about 2am when i checked in so i wasnt expecting anyone chipper at the front desk. All i wanted was a shower and a good nights sleep. The shower, however was filthy. It had hair and dirt in it. All the furniture had fingerprints and who knows what else on it. Clearly not even wiped down. The place reeked of mold and caused my allergies to flare up. Later we realized they had water leaking into the ceiling, walls, and carpets of the hallways. Nee... read more