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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Dirty everywhere, hallways, room, stinks, key card didn’t work until 3rd replacement, amenities included a pool but the pool was removed years ago and replaced with a patio.
Lost my AirPods traced them to the back to my room lady was with her dog she let me look but could not find them she was rude and rushed me out before I could finish looking could not have had a worse experience the bed was supposed to be a q
Staff need improve on making customers feel welcome i can keep writing cuz i wont stop
Hotel is in a terrible condition. We arrived around 10 pm and they don’t have a clean room for us. They sent us to a room with garbage/ trash from last guest still not cleaned. The staff was rude - said she is from laundry department not even a front desk agent. We ended up switching to another hotel
The bar that holds drinks in the freezer held together with tape the carpet need to be shampooed the housing for the air conditioner not attached
Dirty place.
Business response:
Hello Alexander, We apologize for the inconvenience we caused you. It is not our standards to have an unclean environment. We are working diligently to address this issue. Thank you!
Gross, not worth more than 50 bucks a night Absolutely discusting, the room had been gone through but my kids found food, mayo packets in a pillow case (obviously not changed out) pubic hair all over the bathroom and sink. Excellent room layout but discusting cleanliness.
Business response:
Dear BROOK, We sincerely apologize for the unacceptable condition of your room and the cleanliness issues you encountered. This is far from the standard we strive to maintain, and we completely understand your frustration especially when traveling with children. Your concerns have been shared with our housekeeping leadership to ensure immediate corrective action and stricter inspection procedures. We’re also reinforcing our cleaning protocols to prevent such situations in the future. We appreciate your honest feedback as it ... read more
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.