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Extended Stay America - Portland - Scarborough
- Hotels
- Scarborough, ME
About this business
Location details
2 Ashley Dr., Scarborough, ME, 04074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
We were looking for a safe, clean place to spend the night - no need for extras or anything fancy. Our stay fulfilled that need at a moderate price. However, the facility smells of cigarette smoke even though they state there is a “no smoking” policy. Perhaps it’s because of the many people smoking just outside the lobby door and the smoke blows into the hotel. Also, the free breakfast is just a coffee pot and a few packaged muffins and granola bars with no place to sit. We went out for breakfast. If the need presents, we wi... read more
Business response:
Dear Sally, We appreciate your feedback and are glad that our hotel meets your basic needs at a reasonable price. We apologize for any inconvenience caused by the lingering smell of cigarette smoke and the limited breakfast options. We will address these concerns with the team to ensure a more comfortable and pleasant experience for our guests. Thank you for considering us for your future stays, and we look forward to the opportunity to provide an improved experience. Safe travels!Sincerely,Hotel Management
Had micro tv big bathroom. The staff was so nice to my mom and dad.
Business response:
Dear Jerri, We're truly honored to be your parent's home away from home, and we're glad to have you as a guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and devoted staff. Your comfort is a top priority for us, and we're delighted to know you're satisfied with the clean room and amenities. We look forward to sharing your upcoming holidays and more memorable moments. Thanks again for the outstanding remarks.Sincerely,Hotel Management
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Business response:
Dear Joseph, Thank you for staying with us. We hope your overall stay was enjoyable; however, we regret that you did not leave completely satisfied. We are grateful for your feedback, as this helps us improve going forward. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Sincerely,Hotel Management
It was just an average hotel. Good for one night stay.
Property was good
The manager Cathy that checked me in was amazing. I was on a very long 10 hour drive and she was so caring and compassionate and got me checked in quickly so I could get to the room and rest
Business response:
Dear Candice, It was a great pleasure having you as our guest at Extended Stay America, and thank you for sharing your delightful review with other travelers. Our team strives to deliver a homelike stay with seamless hospitality and accommodations, and we appreciate you highlighting the impeccable service provided by our associate, Cathy. We will certainly enjoy sharing your compliments with our entire team. On behalf of everyone here, we invite you to stay with us again!Sincerely,Hotel Management
It was cleaner & nicer then i had anticipated!
Frequently asked questions about Extended Stay America - Portland - Scarborough
How is Extended Stay America - Portland - Scarborough rated?
Extended Stay America - Portland - Scarborough has a 3.4 star rating with 1,386 reviews.
When is Extended Stay America - Portland - Scarborough open?
Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.