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Extended Stay America - Portland - Scarborough
- Hotels
- Scarborough, ME
About this business
Location details
2 Ashley Dr., Scarborough, ME, 04074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was just an average hotel. Good for one night stay.
Property was good
The manager Cathy that checked me in was amazing. I was on a very long 10 hour drive and she was so caring and compassionate and got me checked in quickly so I could get to the room and rest
Business response:
Dear Candice, It was a great pleasure having you as our guest at Extended Stay America, and thank you for sharing your delightful review with other travelers. Our team strives to deliver a homelike stay with seamless hospitality and accommodations, and we appreciate you highlighting the impeccable service provided by our associate, Cathy. We will certainly enjoy sharing your compliments with our entire team. On behalf of everyone here, we invite you to stay with us again!Sincerely,Hotel Management
It was cleaner & nicer then i had anticipated!
John at the desk was super friendly and kind during check in!
Business response:
Dear Carolynn, Thank you for selecting Extended Stay America for your recent accommodation and sharing your post with fellow travelers. We are glad you enjoyed your stay and appreciate recognizing the service provided by our front desk associate John. We will share your feedback with him and our team to let them know our guest noticed their effort. We appreciate you being our guest and look forward to welcoming you back! Sincerely,Hotel Management
Clean and friendly
Carpets were old, kitchen is not supplied (you have to ask for pots, pan and eating supplies from front desk) general condition of the hotel needs a overhaul. Stove was a two burner stove that looked like it was from the 70s Breakfast was muffins and cereal. Coffee you had your choice of regular coffee or water for tea.
Business response:
Dear Stephen, Please accept our apologies for your disappointment during your stay. Providing an exceptional experience to every one of our guests is always our top priority; however, we are genuinely sorry to learn that we could not make that happen for you. We understand your frustration regarding the various issues you described and apologize for the inconvenience. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to Portland.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Portland - Scarborough
How is Extended Stay America - Portland - Scarborough rated?
Extended Stay America - Portland - Scarborough has a 3.4 star rating with 1,407 reviews.
When is Extended Stay America - Portland - Scarborough open?
Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.