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Extended Stay America - Portland - Scarborough
- Hotels
- Scarborough, ME
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2 Ashley Dr., Scarborough, ME, 04074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I was expecting a higher level of accommodation. There was no coffee pot in the room, in spite of having a stove, sink and refrigerator. Continental breakfast was pretty meager, it all fit on a 2'x4' table...
Business response:
Thank you for taking the time to share your experience; we love that you could join us! However, we hate that your stay was inconvenienced. We know that the small details add up and make a major impact on your overall impression. We would love another opportunity to bestow the service we customarily provide. Thank you again for your feedback and we hope to see you soon. Sincerely, Hotel Management
Gérer vos attentes Hôtel mal insonorisé on entend marché. La chambre devait être équipée de vaisselle chaudron etc. Mais les armoires étaient vides. Le plus décevant, le déjeuner. Café muffin barres tendre. Même pas de lait ou crème, juste du coffee mate. Pour le secteur c'est bien. Tranquille et près de tout
Business response:
Although you liked our ideal location, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to determine new breakfast offerings. Also, please know to ensure the cleanliness of the kitchenware, they are kept at the front desk and are delivered to your suite upon request. If we did not communicate this properly at check-in, please accept our apologies. We hope the positive aspects of your visit will bring you all back to us for a much better experience. Sincerely, ... read more
Business response:
Thank you for being our guest and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing excellent guest experience. Sincerely, Hotel Management
Business response:
Jennifer, thanks for sharing the incredible rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Josh, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Excellent facility for price, staff was very curtious.
Business response:
It was our pleasure having you as our guest at Extended Stay America. We are delighted to read you enjoyed your stay and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team. Please visit with us again the next time you are in the area. Sincerely, Hotel Management
Good value for the money. Great location for shopping and/or dining.
Business response:
Kim, thank you for the wonderful feedback of Extended Stay America. We are glad to know you were impressed with our ideal location and that you found us to be a great value. It was a pleasure to have you here, and we cannot wait for your return visit. Sincerely, Hotel Management
Hotel was nice, the room, bathroom and kitchen amenities were nice to have and clean. It was quiet and comfortable.
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America. It's so nice to hear how much you enjoyed your stay, and we are happy you were impressed with our service, our suites and our amenities. Thank you for being our guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Patricia, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Scarborough
How is Extended Stay America - Portland - Scarborough rated?
Extended Stay America - Portland - Scarborough has a 4.1 star rating with 808 reviews.
When is Extended Stay America - Portland - Scarborough open?
Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.