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Extended Stay America - Portland - Scarborough
- Hotels
- Scarborough, ME
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2 Ashley Dr., Scarborough, ME, 04074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not really worth the price The hotel was dated. The room was ok as we were really just there to sleep for 1 night. I realize this is an extended stay hotel but it would have been nice to have an ice machine and bucket or at least some cups (plastic or otherwise). Not everyone that stays is staying for an extended amount of time.
Was ok
Business response:
Dear Anna, Thank you for sharing your feedback. We regret that your stay was only satisfactory and did not fully meet your expectations. We are committed to providing a better experience for our guests and would appreciate any specific details you can share to help us improve. Your feedback is valuable to us, and we hope to have the opportunity to exceed your expectations on a future visit.Sincerely,Hotel Management
Would stay again
Business response:
Dear Marc, Thank you for your positive feedback! We are thrilled you are already planning your next stay with us. We look forward to welcoming you back to Extended Stay America for another great stay!Sincerely,Hotel Management
Pleasant I stayed one night with my boyfriend and our initial check in was lovely! The manager was very friendly and very helpful! The room was great for a little couples night out.
Service was great, but the hall way had a urine smell, I felt our room was not well prepared for us. The table, counter and floor throughout was sticky and gross. At night when we turned in both days Friday and Saturday sounded as if wrestlmania was taking place in the room above us. Saturday night police, EMS, and fire department came in and wheeled someone out, unfortunately it was not the wrestlers above us!
Business response:
Dear Renee, Thank you for your feedback. We are glad you appreciated the great service at Extended Stay America. However, we apologize for the issues you encountered and will address them to ensure a better experience in the future. We value your input and hope to welcome you back for an improved stay.Sincerely,Hotel Management
When checking in at nighttime you smell pot big time. During the day that smell isn’t there very often but at night going through the lobby and laundry areas it’s a very strong smell. I liked having a kitchenette which made a plus to the trip but it was so hot I was wishing for a pool. The only downsides to this whole place is the overwhelming pot smell. Also when checking in a guy sitting in the lobby had to open the lobby staff area to alert the person on duty that anyone was waiting to be checked in.
Business response:
Dear Laura, We sincerely apologize for the issues you encountered during your stay. The odor you experienced in the lobby and laundry areas is unacceptable, and we are taking steps to address this matter. We regret any discomfort this caused and appreciate your patience. Additionally, we will ensure prompt service at all times. We are glad you enjoyed the kitchenette and will consider your feedback regarding additional amenities. Thank you for bringing these concerns to our attention, and we hope to provide a more pleasant e... read more
Frequently asked questions about Extended Stay America - Portland - Scarborough
How is Extended Stay America - Portland - Scarborough rated?
Extended Stay America - Portland - Scarborough has a 4.1 star rating with 807 reviews.
When is Extended Stay America - Portland - Scarborough open?
Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.