Extended Stay America - Portland - Scarborough

Anonymous 

on Expedia

15 years ago

Shabby and oderous My sleeping 2-year old and I arrived at 11:00pm. There was no place to park out front, so I had to get my son out of the car to check in. The girl at the counter was wearing a grey college sweatshirt, so I wasn't even sure she worked there. No one offered to assist me. The elevator smelled horrible. The hallway carpet was old and stained. My room was stuffy and smelled of old cigarettes. The mattress had a waterproof cover that crinkled under the scratchy sheets. This was the kind of place I was afraid to ... read more

Anonymous 

on Expedia

15 years ago

Reservation issues Their reservation system is error prone. I made a reservation for 2 rooms and canceled one. Upon arrival, my uncanceled reservation could not be found. Thus ensued a 20 minute debate in which we were accused of canceling rooms (which is wrong- why?), told they were full, assigned another guest's room (who we woke up), and finally given a different room type than we'd originally reserved (but we didn't care at that point since it was empty) . Another guest was also having reservation issues when we were che... read more

Anonymous 

on Expedia

16 years ago

very dirty Traveling to bring our daughter to college at nearby USM. We were excited to find this hotel since it offered a way to cook in the room and save money eating out. What a disappointment!! The room smelled of cigarette smoke and dampness. Wrappers and trash were behind the chair and in the air conditioner. The walls were stained from who knows what. The kitchen area was so dirty that we ended up eating out anyway. Even the elevator was dirty...guess that should have been my first clue. My advice...look elsewhere...t... read more

Anonymous 

on Expedia

16 years ago

Hard to find That was no free internet and no shompoo